Our suppliers

We source ingredients, packaging, equipment and services from around 45,000 suppliers, ranging from small independent firms to large international companies.

We work with our suppliers to build a sustainable supply chain. We invest in joint value creation programmes, ranging from developing climate-friendly cold drink equipment to increasing local beet sugar production. In our own business, we are creating a 100 percent quality culture with zero tolerance for failure to meet standards. This approach extends to our suppliers, too.

Engaging with our suppliers

We engage with our suppliers through our joint value creation initiatives, supplier award events, industry associations, workshops on sustainable supply, Annual Stakeholder Forum, materiality survey and SEDEX (a platform for ethical and sustainable supply chains).

Supplier awards

As part of our supplier relationship management performance assessment, we recognise our best company suppliers in a bi-annual awards ceremony.

We assess suppliers on whether they have established and consistently maintained exceptional performance in all areas and achieved top scores during the cross-functional evaluation process.

We present awards in the following categories:

  • Corporate Account Management & Reliability
  • Commercial Performance
  • Quality Performance & Compliance
  • Strategic Alignment & Innovation
  • Sustainability
  • Most Improved Supplier of the Year
  • Best Supplier of the Year

Becoming a Coca‑Cola HBC supplier

Coca‑Cola HBC requires tier 1 suppliers to gain certification to the following standards:

  • ISO 9001 (quality)
  • ISO 14001 (environment)
  • OHSAS 18001 (health and safety).

Ingredient and packaging suppliers must also achieve certification to FSSC 22000 certification for food safety and the Global Food Safety Initiative (GFSI).

A prerequisite to become listed as a Coca‑Cola HBC supplier is to commit to the Coca‑Cola HBC Supplier Guiding Principles. These Principles make clear the values and behaviour we expect, and audit, in our value chain.

By following our Supplier Guiding Principles, our suppliers are expected to comply as a minimum with applicable environment and local labour laws and core international conventions. We work collaboratively with our suppliers on the journey to meet the expectations of our customers and consumers and enable our continued mutual growth. Yannis Leousis, Chief Procurement Officer

As per our Coca‑Cola HBC Procurement Guidelines, we target for 100% of our suppliers to comply with the Supplier Guiding Principles (SGP) by utilising our "SGP Coverage Triangle" with three checkpoints throughout the procure-to-pay process.

Diagram illustrating the steps of Coca-Cola HBC's procurement process that include their Supplier's Guiding Principles