Our Privacy and Cookie Notice is set out below.
This website www.coca-colahellenic.com is operated by a member of the Coca‑Cola HBC group of companies, the ultimate holding company of which is Coca‑Cola HBC AG (registered in Switzerland with company number CH-170.3.037.199-9 and registered address at Turmstrasse 26, 6300 Zug, Switzerland).
All references to 'our', 'us', 'we', or 'company' within this policy and within the opt-in notice are deemed to refer to Coca‑Cola HBC AG and its subsidiaries, as appropriate.
Coca‑Cola HBC is committed to preserving the privacy of all visitors to www.coca-colahellenic.com and to protecting any personal information that you may provide to us.
We provide this Privacy and Cookie Notice to help you to understand what we may do with any personal information that we obtain from you. By providing your personal information to us, you signify your acceptance of our Privacy and Cookie Notice and agree that we may collect, use, and disclose your personal information as described in this Privacy and Cookie Notice. If you do not agree to this Notice, please do not provide your personal details to us.
What is personal information?
Personal information is information about an identifiable individual, as defined by applicable law, such as name, email address and telephone number.
Information that we collect from you
In general, you can visit this website without telling us who you are or revealing any information about yourself. Our web servers collect the source IP addresses, not the email addresses, of visitors. In addition, there are parts of this website where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request and where requested to register you to our website.
We do this through the use of online forms and every time you email us your details. The information collected from you may include your name, address, telephone, fax number, or email address. You will find that it is not compulsory to provide us with any additional information we request which is not necessary or reasonable in order to provide you with the services you have requested. We may also collect information about you from emails or letters you send to us.
Use of information collected
The source IP addresses of the visitors, which we collect, are not used to personally identify you and instead are aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve its content.
When other personal information, such as your name and email address, is collected from you with your consent (for example, through the use of online forms or via email) we generally let you know at the time of collection how we will use that personal information. We may also use the personal information you provide or which we collect via this website for the purposes of:
- Providing any services that you have requested from us such as to receive Investor Relations information/copies of our Annual Reports, to subscribe to a corporate webcast service or to subscribe to an email alert service
- Responding to your inquiries or to process your requests in relation to your information
- Providing and personalising our services
- Administering subscription-service records
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.
These Cookies collect information to allow us to improve the website.
tracks each user's amount of visits, and the time of the first, the previous, and the current visit (presumably partly for double checking)
are used to track how long you stay on a site - when a visit starts and approximately ends
are used to track how long you stay on a site - when a visit starts and approximately ends; this expires quickly
tracks where a visitor came from (search engine, search keyword, link)
How do I disable/enable cookies?
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about these functions. For example, in Internet Explorer, you can go to the Tools/Internet options/Security and Privacy Tabs to adapt the browser to your expectations. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.
Some modern browsers have a feature that will analyse website privacy policies and allow a user to control their privacy needs. These are known as 'P3P' features (Privacy Preferences Platform).
You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:
- Open 'Windows Explorer'
- Click on the 'Search' button on the tool bar
- Type "cookie" into the search box for 'Folders and Files'
- Select 'My Computer' in the 'Look In' box
- Click 'Search Now' Double click on the folders that are found
- 'Select' any cookie file
- Hit the 'Delete' button on your keyboard
If you are not using Microsoft Windows Explorer, then you should select 'cookies' in the 'Help' function for information on where to find your cookie folder.
The information you provide to us will be held on a server in UK and may be accessed by or given to our staff working outside UK and to third parties, to business partners, government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf, some of whom may be located outside the European Economic Area, who act for us for the purposes set out in this policy or for other purposes approved by you.
In order to provide our products and services we may, however, need to share your personal information with other companies within the Coca‑Cola Hellenic group of companies, and/or third party service providers that process data on our behalf. If you submit personal information to us, you agree to such sharing.
Furthermore, please note that if you sign up for our corporate webcast service, we will ask you to provide your consent to us passing your personal information to our webcast agency in the USA in order for them to provide you with these services on our behalf. All of the parties mentioned above process information, fulfil and deliver orders and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Users aged 16 and under
If you are aged 16 or under, please get your parent's or guardian's permission before you provide any personal information to us. Users without this consent are not allowed to provide us with personal information.
Our website may contain links to other websites which are outside our control and are not covered by this Privacy and Cookie Notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their Privacy Policies, which may differ from ours. We encourage you to read the privacy and cookie notices and terms and conditions of any linked, referenced, or interfacing websites you enter.
Security of information collected and data retention
We employ strict physical, electronic, and administrative security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage both online and offline. We will retain your information for a reasonable period or as long as the law requires.
Internet-based transfers and disclaimer
Given that the internet is a global environment, using a website to collect and process personal information necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.
Whereas Coca‑Cola HBC AG employs reasonable measures to protect against viruses and other harmful components, the nature of the internet is such that it is impossible to ensure that your access to the website will be uninterrupted or error-free, or that this website, its servers or emails which may be sent by us are free of viruses or other harmful components.
Accessing and updating information
You are entitled to see the personal information we hold about you; you may also ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us using the contact details provided at the Contact us page. We are entitled by law to charge a small administrative fee to meet our costs in providing you with details of the information we hold about you.
If you have any comments, queries or requests relating to our use of your personal information or any questions about this Privacy and Cookie Notice, please contact us using the details provided on the Contact us page. We welcome your questions and any suggestions you may have about our Privacy and Cookie Notice.
Changes to this Policy
Please check this Privacy and Cookie Notice periodically to be informed of any changes. Although we reserve the right to modify or supplement this policy, we will provide notice to you on this website of any major changes for at least 30 days following the change and, where appropriate, through email notification.