Supply Chain

Supply Chain

Supply chain overview

We produce and distribute nearly 3 billion unit-cases of our products annually across our territories. Our supply chain therefore plays a vital role in our business, handling procurement, planning, logistics, manufacturing, engineering, and sustainability.

Our supply chain drives the Company’s profitable growth, delivers an unparalleled customer experience and is a global leader in sustainability.

Our mission is to build a resilient, agile and innovative supply chain focused on external needs, powered by best-in-class people and digital transformation.

We minimise our environmental impact throughout our processes, considering sustainability in our value chain -- from raw material sourcing through to the finished product to distributing it to our customers.

Our success lies with our people's expertise, our absolute focus on quality and customer service through our continuous investment in advanced technologies.


ELT-Ivo-Bjeils

Our mission is to become the leading supply chain function in our industry in terms of customer service and cost efficiency. To achieve this, we focus our efforts on keeping our people engaged, excelling in sustainability, reducing our costs and building best-in-class customer service and responsiveness.

Ivo Bjelis Chief Supply Chain Officer

Explore our supply chain:

Click on the section you want to navigate to below.





 

SUPPLY CHAIN

We produce our products using potable or mineral water, sweeteners or sugar, beverage concentrates, and concentrated natural fruit juices. We package our products in recycled or virgin materials like glass, aluminium, PET resin, or cartons. The energy for manufacturing comes from local grids or generated by our own facilities. We source all materials using sustainable practices and seek to use them efficiently.

In 2024, 96% of our agricultural ingredients were certified across all Coca-Cola HBC-related crops under the Coca-Cola System framework of the  Principles for Sustainable Agriculture (PSA). We’re working towards 100% certification by 2025. More details can be found in the Sustainable Sourcing section below.


62

plants

311

production lines

115

distribution centres


 

QUALITY, SAFETY, ENVIRONMENT

top-quality-assurance top-quality-assurance

We believe consumers should always trust and enjoy what they eat and drink. Our Quality and Food Safety principles are set centrally and applied locally. Every day, we source, manufacture and deliver products and services that comply with laws, regulations, internal standards, and high Quality and Food Safety benchmarks. We stay ahead of trends and emerging risks using our internal expertise and external partnerships.

Quality and Food Safety are essential to us. We have fostered a culture of these values across our organisation, ensuring a strong focus on Quality and Food Safety, always prioritising consumers.

We work with partners who share our commitment. All ingredient and packaging suppliers must meet GFSI recognised standards, and Tier 1 suppliers must comply with ISO 9001, ISO 14001 and ISO 45000.

At Coca-Cola HBC, we never compromise on Quality and Food Safety. This commitment requires everyone’s engagement, understanding of responsibilities and empowerment to act. We continuously challenge ourselves to improve, ensuring product safety by preventing quality incidents and eliminating defects through robust analytical governance and strong capabilities.

Quality is about trust in our products, services and brands, delivering on our promises everyday, everywhere.

We are committed to our Quality & Food Safety policy by providing the necessary leadership, management and resources.  

The health and safety of our people are paramount. We continuously improve systems and initiatives, engaging employees, contractors and visitors.

As part of our 2025 sustainability commitments, we aim for:

  •  Zero work-related fatalities each year.
  • A 50% reduction in lost-time accidents per 100 FTE by 2025 compared to 2017.

To achieve these goals, we have implemented several H&S programmes and a strong H&S Management System across the organisation. For more details, visit the H&S section of our Sustainability Commitments.

Our Mission is to provide a safe workplace for all employees, contractors, visitors and individuals under our supervision, targeting zero accidents across all our operations and sites. For this reason, our Occupational Health and Safety Policy applies to our employees, contractors, visitors, and individuals across all of our operations and sites.  

Our boldest sustainability goal is our long-term climate commitment, NetZeroby40, which is a key part of our business strategy.

Our climate targets are closely connected to our energy goals. The carbon footprint of our operations (Scope 1 and 2) is over 90% dependent on our energy goals and improvement initiatives.

More details about our Energy Management Programmes and Energy Efficiency activities can be found in the Emissions Reduction section of our Mission 2025.  

We recognise that waste management is more than just a duty – it's fundamental to our environmental strategy. Committed to minimising our environmental footprint, we prioritise waste management at all our operations and manufacturing sites. For more details, visit our World Without Waste section.

Water is vital for beverage production and plays a crucial role in the natural environment and local communities.

We are implementing an internal Water Stewardship Programme across all our production facilities. This programme is essential for managing business risks and fostering sustainable development. For more information on our Water efficiency and Stewardship efforts, visit our Water Reduction and Stewardship page.

 

MANUFACTURING TRANSFORMATION

 

data-connectivity data-connectivity

To future-proof our operations, we’re investing in advanced technologies and transforming and digitalising many of our supply chain processes across our 29 diverse markets.

Our goal is to create a seamless, efficient supply chain that integrates innovative technologies fast. We are innovating within our supply chain to enhance technical capabilities, boost productivity and achieve savings in cost, energy and water. This includes optimising infrastructure and upgrading existing plants to operate more efficiently on a country or regional scale. efficient mega-plants that can effectively serve a country or an entire region. This requires us to utilize new and different technologies and processes. 

In manufacturing, Automatic Line Changeovers have significantly reduced idle production time, increasing volume capacity by nearly 1% annually. This innovation allows us produce smaller batches of new products and adapt quickly to changing consumer demands.

The integration of Augmented-Reality Smart Glasses has transformed our production plants and warehouses, enabling remote expert support and  virtual inspections for quality, health, safety, and environmental checks, particularly valuable during the COVID-19 lockdowns.

Digital Twin technology represents a major advancement, providing a precise virtual model of our production lines.  This digital counterpart offers real-time insights and predictive analytics, revolutionising our decision-making with data-driven efficiency improvements and cost reductions.

digital-twin digital-twin

To reduce reliance on suppliers, we’ve adopted 3D printing for spare parts, implementing 386 designs across 11 plants. This initiative has delivered substantial savings, reduced lead times, and improved line availability.

At the Schimatari plant, our Manufacturing Digital Platform is in its pilot phase, enabling real-time line monitoring of production lines. This platform provides operators with precise online indicators for dynamic performance management.

Moving away from paper-based processes, our Connected Worker initiative represents a crucial shift in our digital transformation. We’ve created a digital platform accessible via tablets and smart phones at various points within each plant, a singular, veritable source of information for the manufacturing domain. This platform streamlines daily operations, enhances line efficiency, engages employees more effectively and significantly reduces our environmental footprint.


 

OUR SUPPLY CHAIN PLANNING

 

We are on track to fully implement the advanced Blue Yonder planning system for demand and supply planning by the first half of 2025. This system is seamlessly integrated with our S4 Hana SAP ERP system, using powerful solvers to optimise our supply chain operations for over 2 million customers.

planning-system planning-system

Our new capabilities include scenario planning, shelf life management and automated sequencing of production orders. Automated master planning will enhance agility, productivity and workload management, marking a step towards increased autonomous planning.

With our new Planning tool, our team can focus on mid- to long-term planning, ensuring high-quality, accurate plans that are continuously updated daily if needed, maintaining correctness until year-end.

Digital reporting enables quick performance reviews and monitoring of supply chain trends to react promptly to changes.

In demand forecasting, we’ve developed Coca-Cola HBC-managed machine learning algorithms to enhance commercial planning processes. This technology’s accuracy, transparency, and replicability are continually improving, and we’re expanding our capabilities and tools to further optimise end-to-end planning from supplier to consumer.

We’re optimising and developing our infrastructure to support growth and the expansion of our 24/7 portfolio. Our group led strategic supply chain and infrastructure planning has improved agility, asset utilization and sustainability by reducing shipment distances.

Our footprint spans 62 production plants across 29 countries, with five mega-plants. Following our acquisition in 2022, five production plants in Egypt are now fully integrated.

We’ve invested heavily in our partnership with Monster Energy, a fast-growing category. In 2023, we added three dedicated Monster canning lines in Northern Ireland, Italy and Poland.

Continual modernisation of our network improves technical efficiencies and sustainability, including increased usage of returnable packaging and recclyled materials.

A dedicated team manages sourcing for our 24/7 portfolio, which includes imported spirits, coffee and beer.

Investments in automation and expanded warehouses support our growing business and portfolio complexity. 


 

LOGISTICS

 

antonio-ventriglia

We aim to win with our customers through logistics excellence. We are here to ensure that fresh and high-quality products are always on the shelves of our customers, delivered under the highest service standards at a competitive cost to supply. We are doing so through developing best-in-class logistics capabilities for our people and leveraging technology and digital solutions”.

ANTONIO VENTRIGLIA Head of Logistics – Group Supply Chain

logistic-physical-flow logistic-physical-flow

We have six critical missions, covering key focus areas:


Collaborating as one team with Business Units to achieve operational excellence in logistics. This involves driving continuous improvement to gain productivity, optimising logistic networks, and enhancing process effectiveness, always maintaining a balance between cost efficiency and customer service.

We support Customer Logistics local teams in delivering best-in-class service to our customers by directly owning cross-functional customer satisfaction improvement plans. We lead integrated order management processes and enhance collaboration with our customers through Joint Value Creation initiatives.

customer-logistics customer-logistics

Working alongside Commercial RTM and BUs to orchestrate efficient end-to-end product flow. Enhancing this process with a segmented service approach, using both physical and digital solutions to optimise profitability and customer satisfaction.

logistics-route-to-market logistics-route-to-market

Collaborating with Business Units to identify, implement and scale up automation and technology solutions in logistics. Our goal is to create end-to-end visibility across logistics operations, unlocking value and building capabilities for quick response to evolving business needs. This initiative aims to improve customer service level and business profitability. 

We identify and implement sustainable solutions across logistics, from warehousing and transport, to distribution and fleet management, contributing to achieving our NetZeroBy40 ambition.

Working closely with Business Units, we lead end-to-end equipment operations and processes to drive profitable growth and enhance customer satisfaction. Our focus is on providing innovative, energy-efficient solutions and improving customer service related to equipment delivery and maintenance.


 

CAPABILITIES

 

In Supply Chain Capabilities our people lead our business, enabling profitable business growth, exceptional customer service, and global sustainability leadership. To create value, we’re focused on building unmatched, customer-centric supply chain teams dedicated to executing with excellence in everything we do.

Developing a future-proof organisation with the right people capabilities is crucial for our current and future success.

That’s why we devote our energy, knowledge, and passion on operational excellence through our Supply Chain Capability building programmes, aimed at enhancing capabilities that directly contribute to sales.

supply-chain-capability supply-chain-capability

Our Supply Chain Academy is our flagship programme covering over 90% of our entire Supply Chain organisation. It enables employees to achieve six different license certifications based on their role. Graduates of our Supply Chain Academy are certified not only in knowledge, but also in  the skills & performance requirements to their roles. We offer  more than 1,750 skill-based learning paths tailored to  over 110 different Supply Chain roles, using a mix of learning methods, including online courses,  classroom sessions, reading resources and on-the-job training.

supply-chain-academy supply-chain-academy
supply-chain-chart supply-chain-chart

We view Supply Chain Capability building as an ongoing journey that continuously identifies and integrates the necessary skill sets our people need to suceed today and in the future. This approach ensures our success as we adapt to evolving global trends, customer expectations, and supplier dynamics. 



 

OUR SUPPLIERS

We consider our suppliers as critical partners, contributing to the ongoing and sustainable success of our business.

As a critical part of our value chain, the performance of our suppliers directly impacts the sustainability performance and commitments of Coca‑Cola HBC.

Under a unified procurement framework, we segment our supply base universe of around 14,000 parent level supplier organizations (15,478 supplier codes) into direct and indirect spend suppliers (actively used for purchasing transactions in 2024).

  • Direct spend suppliers include ingredients and packaging suppliers.
  • Indirect spend suppliers include categories such as IT, production equipment, spare parts, maintenance services, secondary packaging, logistics providers, fleet vehicles, utilities, real estate, facilities management, professional and other consultancy services, personnel and temporary labour.

DIRECT CATEGORIES 2024 SPEND

INDIRECT CATEGORIES 2024 SPEND

direct-categories-2024-spend direct-categories-2024-spend
indirect-categories-2024-spend indirect-categories-2024-spend

Coca-Cola HBC Total Supplier 2024 Spend

coca-cola-hbc-total-supplier-2024-spend coca-cola-hbc-total-supplier-2024-spend

Supplier Segmentation

In Coca-Cola HBC we segment suppliers into the following categories based on criticality and potential opportunities:

Group Critical Suppliers are those that fulfil any of the following criteria: high percentage of spend, critical components (including but not limited to Sweeteners, Juices, Resin, Cans, Glass, Preforms, Closures, Aseptic Packaging, Secondary Packaging, Cold Drink Equipment etc.), limited alternatives and partnership supporting our business strategies.

Country Strategic Suppliers are those which have strategic importance at a local or regional level.

Both Group Critical & Country Strategic suppliers are considered Critical to the overall competitiveness and success of Coca-Cola‑ HBC.

Tactical Suppliers represent low-volume and/or low-spend suppliers, supplying goods or services where there are many alternative sources available, enabling a flexible supply base.

Both Group Critical & Country Strategic suppliers as well as The Coca-Cola Company (TCCC) Concentrate supply, have significant business relevance to the company and are considered to be of great substance in terms of potential ESG or financial impact. To this respect these suppliers are defined to be Significant Suppliers to the overall competitiveness and success of Coca-Cola HBC. TCCC Concentrate supply is not considered to be procurement addressable spend. However, TCCC and Coca-Cola HBC we share the same ESG standards and policies and as members of The Coca-Cola System we share to a great extent common supply base that we jointly manage, negotiate, innovate and support improvements in their ESG performance. 

Supplier ESG Risk Screening and Assessment Annual Review Program:

In CCHBC we have a robust program in place to review every year the risks and performance of all our suppliers against our SGPs, PSA principles for agricultural ingredients, Water Risk Assessment as well as other equally important aspects with impact on our business such as Supply Risk and Financial stability.  Sustainability is a key criterion in supplier selection under Strategic sourcing as well as a criterion for the Annual Supplier Review process that we conduct cross-functionally for critical supply base.

In order to secure that suppliers demonstrate ESG requirements compliance, we rely in multiple screening and assessment practices that offers us a holistic view of their performance. The Sustainable Agriculture program secures ESG monitoring through PSA certification process of The Coca-Cola System (TCCS) across all agricultural commodities. For the remaining supply base, we have designed a robust assessment journey leveraging ESG physical audits as well as a number of globally recognized screening and assessment tools such as EcoVadis IQ Plus with Vitals, EcoVadis Assessments, SEDEX, Supply Based Assessment executed by specialist consultants for Group Critical suppliers, WWF Water Risk Filter Assessment, Resilinc Event Watch, Exiger and Moody's Analytics. 

The results of our Sustainability risk screening and assessment for 2024 supplier activity are demonstrated in summary in the tables below.

2024 Supply Base Screening Summary

Tier - 1 Suppliers with Spend in 2024
 
 Supplier Segmentation in Tier 1 (T1)
Total # of Suppliers
screened per Segment
% of Screened Suppliers on
Total Suppliers     

% of Screened
Spend on Total
Spend      

Group Critical Suppliers 850 5.5% 71.9%
Country Strategic Suppliers 3,282 21.2%
TCCC 17 0.1% 24.0%
Total # of Significant Suppliers in Tier 1 4,149 26.8% 95.9%
Tactical Suppliers 11,329 73.2% 4.1%
Total # of Tier 1 Suppliers 15,478 100% 100%
Total number of Significant non-Tier 1 Suppliers 45,572 N/A N/A

Note: Risk Screening considers Industry Sector, Country, Spend Levels and ESG Risks

 

  T1 Significant & Tactical (Abs. #)
Suppliers
15,478
Spend
€7.14 bn
Procurement Addressable Spend: € 5.43 bn

 

2024 Supply Base Assessment Summary

 

Tier 1 Suppliers with Spend in 2024
 
 Supplier Segmentation in Tier 1 
Total # of Suppliers
per Segment
No. of Suppliers
Assessed

% of Assessed Suppliers on
Total Suppliers       

% of Assessed
Spend on Total
Spend   

Group Critical Suppliers
 
850 780 5.0% 59.3%
Country Strategic Suppliers
 
3,282 1,522 9.8%
TCCC
 
17 17 0.1% 24.0%
Total # of Significant Suppliers in Tier 1
 
4,149 2,319 15.0% 83.3%
Tactical Suppliers
 
11,329 792 5.1% 0.7%
Total # of Tier 1 Suppliers
 
15,478 3,111 20.1% 84.0%
Total number of Significant non-Tier 1 Suppliers
 
45,572 45,231 99.3% N/A

 

Total Tier 1 Assessed
(Abs. #)
Assessed
(%)
Non-Assessed
(Abs. #)
Comments
Suppliers
15,478 3,111 20.1%   12,367

  Assessed in this table includes Tier 1 Significant & Tactical Suppliers 

Spend    €7.14 bn   €6.00 bn 84.0% €1,14 bn       

Note: Risk assessment consider Industry Sector, Country, Spend Levels and ESG Risks

Coca-Cola HBC data on ESG supplier screening, assessment, action-plan engagement, and capacity-building programs have been assured by independent 3rd party auditor (PWC). Please find respective link here: 2024 Suppliers’ ESG Assurance Report.

We place significant focus on forming partnerships with suppliers that have supply points located within our countries, both multinational and local while also developing strong local suppliers across our territories. These efforts support our strategy for local sourcing and contributing to socio-economic development in the countries where we conduct business. These suppliers significantly contribute to our business; more information is available under the 2024 GRI Content Index Section 2-6 “Activities, value chain and other business relationships”.

Coca-Cola HBC total suppliers spent for Direct, Indirect and Cold Drink Equipment Categories reached €5.4 billion in 2024 (Procurement Addressable Spend). Including Concentrate supplies from The Coca-Cola Company the spend is €7.1 billion (reportable over a 12 months rolling period between December 1st 2023 to November 30th 2024).

Our practice is to source locally, provided that goods and services meet our requirements and quality standards in an economically viable way. As of 2015, we have a formal Procurement KBI of over 95% of local spend in our countries of operation or from countries within the European Union, which is considered local for EU countries.

In 2024 we had 97.7% sourced locally representing €5.4 billion of Procurement Addressable Spend as this is included in the Sourcing Sustainability KPIs and Targets

At Coca-Cola HBC, we are committed to high standards of performance related to human rights, labour practices, minimizing environmental impact, ensuring health and safety, ethical business and unsurpassed quality in our supply chain. Our supplier partners play a critical role in ensuring that we deliver against these standards.

Given the diversity of countries from which we source, we are well aware that the practices of our suppliers reflect directly on the reputation of the Coca‑Cola System overall and thus we stand committed to maintain high standards of performance across our supply chain.

To ensure proper governance and that our suppliers meet our standards, we have implemented policies including our Coca-Cola HBC Supplier Guiding Principles (SGP) and Coca-Cola HBC Principles for Sustainable Agriculture (PSA) and we assess critical supplier’s compliance on an annual basis. 

In addition, we have developed an environmental, social and governance supplier pre-assessment process for our strategic buy segment which includes multiple criteria for supplier selection across all main pillars of our guiding principles. We monitor compliance of our critical Suppliers primarily by utilizing Supplier Guiding compliance audits and EcoVadis CSR Platform.

We also recognize supplier certifications as per international standards including ISO 9001, 14001, 45000 and FSSC 22000. For agricultural commodities, we recognize the Rain Forest Alliance, Fairtrade International, Bonsucro (Mass Balance Chain of Custody Standard V 4.1), Sustainable Agriculture Initiative Platform (SAI Platform), Global G.A.P.  & GRASP certifications to name a few.

Our Suppliers acknowledge our Supplier Guiding Principles and are expected to comply as a minimum with applicable environment and local labour laws and core international conventions. These principles also communicate our values, and our expectations for responsible business practices.

We aspire 100% of our suppliers accepting our SGPs by utilizing our ‘SGP Coverage Triangle’ with three checkpoints throughout the Procure-To-Pay process:

SGP_Coverage_Triangle SGP_Coverage_Triangle

In our own business, we are promoting a 100% quality culture with zero tolerance for failure to meet standards. This approach extends to our Suppliers as well. We monitor compliance of our Significant Suppliers through third party’s compliance audits leveraging multiple credible sources such as but not limited to, TCCC SGP Audits, SEDEX SMETA 6.0 and EcoVadis CSR assessment platform. Suppliers are required to submit corrective actions to the 3rd party audit bodies when a non-conformance is identified during the audits as a remediation activity.

In 2024 we have identified 179 Suppliers with significant environmental impact findings.  All Suppliers were instructed to develop corrective action plans and demonstrated improvement through the year. More detailed info available at 2024 GRI Content Index section 308-2 “Negative Environmental Impacts in the Supply Chain and Actions Taken”.

In 2024 we have identified 80 Suppliers to have labour & human rights critical findings, of which all developed corrective action plans and demonstrated improvement. More detailed info available at 2024 GRI Content Index section 414-2 “Negative Social Impacts in the Supply Chain and Actions taken”.

For further information on how we screen and assess our Suppliers for Risks in Coca-Cola HBC please refer to section “Supplier Risk Management” below.

ESG Supplier Performance Benchmarking

We consider as priority to provide with our Suppliers information on the gaps identified in their ESG performance, support them to develop corrective actions and offer access to capacity building programs and benchmarks against their industry peers contributing to a sustainable and socially responsible business ecosystem.  We have developed two types of benchmarks for our Suppliers:

a)    External:  EcoVadis platform gives the participants access to insights from global supply chain ratings based on data derived from +125,000 sustainability ratings and +73,000 companies assessed by EcoVadis since 2019.

51.5

Overall

+3.4  compared with benchmark

52.4

Environment

+3.9 compared with benckmark

53.7

Labor & Human Rights

+2.8 compared with benchmark

49.4

Ethics

+4.1 compared with benchmark

44.5

Sustainable Procurement

+5.1 compared with benchmark

2025 EcoVadis CCHBC Supply Base benchmarking summary (EcoVadis Date reference: 13 May 2025)

 

b)    Internal: We collaborated with EY denkstatt® to develop  customized methodology for our critical Suppliers 

2024-denkstatt-cch 2024-denkstatt-cch

2024 EY denkstatt CCH SBA Supply Base benchmarking summary

For more information please visit: 2024 ESG Benchmark &  Assessment methodology in Cola-Cola HBC Sustainability Monitoring Program (pgs. 15-77)

Engaging with our suppliers

We collaborate with our suppliers to improve our overall performance and build a responsible and sustainable supply chain.  We actively seek to partner with our suppliers through our joint value creation initiatives, sustainability events, industry associations, workshops on sustainable supply, annual supply chain innovation workshops, materiality survey and CSR platform for ethical and sustainable supply chains.

Partnering is the only way for businesses and society to find sustainable solutions. In Coca-Cola HBC we held our first Group Supplier Sustainability Event on 14th April 2021: “Doing Good Together”, which was attended by over 300 participants from all over the world. During the virtual event, company and external experts provided context on the international drivers and challenges on environmental, social, and governance (ESG) factors facing the industry as well as examples of best practices and new opportunities arising from sustainability. This included presentations on Coca-Cola HBC’s sustainability goals – Mission 2025, risk management, ensuring a culture of ethics and compliance, human rights, the approach to countering climate change and the journey towards a World Without Waste.

In November 2023, we held our 2nd Virtual Supplier Sustainability Event ‘Opening up a more sustainable future together’ where we invited all our Group Critical suppliers to talk about emissions reduction, biodiversity and deforestation. More than 400 people from almost 200 suppliers, Coca - Cola System colleagues, and trade partners joined our virtual Supplier Day conference. Our Chairman of the Board, Anastassis G. David opened the conference, and we were also joined by representatives from the Coca-Cola System and Coca-Cola bottlers. Our partners and the World Economic Forum offered their expert guidance, tools and tips for suppliers on what climate action they can take with focus on Emissions. Our suppliers Nordzucker, Ball Corporation and Graphic Packaging International shared their ESG and emissions best practices.

Following our November 2023 2nd Virtual Supplier Sustainability Event, we decided to take our discussions with critical suppliers to a deeper level of ESG practices discussions and triggered deep-dive sessions on how to create a joint ESG journey. On group level we established bi-annual meetings on GHG glidepaths and sustainable agriculture practices across our sweeteners and Cans suppliers.

Our Chief Executive Zoran Bogdanovic, who is a member of WEF’s Alliance of CEO Climate Leaders, said: “On this journey to net zero, there are still corners we cannot see around. But innovation, partnership and trust – along with the right mindset – will continue to open up more opportunities for a sustainable future.

Supplier Sustainability Events

  • Belgrade, Serbia – May 2024
  • Warsaw, Poland - December 2023
  • Virtual Supplier Sustainability Event - Group Level, November 2023
  • Belgrade, Serbia – June & October 2023
  • Lagos, Nigeria – July 2023
  • Warsaw, Poland - November 2022
  • Athens, Greece - June 2022
  • Warsaw, Poland - November 2021
  • Athens, Greece - September 2021
  • Virtual Supplier Sustainability Event - Group Level, April 2021
 
  • Vienna, Austria -May 2019
  • Budapest, Hungary - May 2019
  • Warsaw, Poland - June 2018
  • Schimatari Plant - June 2018
  • Brüttisellen, Switzerland - March 2017
  • Belgrade, Serbia - September 2017
  • Moscow, Russia - November 2017

Acceleration through partnership

It is important that we work closely with our suppliers to accelerate our sustainability journey, as their environmental and social impact has an effect on the footprint of our value chain and vice versa. Within the breadth and scale of societal, ecological and environmental challenges facing the world, it is impossible that one single stakeholder can have all the answers. Partnering is the only way for businesses and society to find solutions.


cch-image

"We are committed to minimising environmental impact and complying with the highest industry standards, relevant laws, and conventions.

We consider our supplier relationships to be strategic assets that contribute to the overall success of our organisation. By partnering with our suppliers through collaboration, communication, and a focus on mutual value, we aim to unlock the full potential of our supply chains to meet the needs of our customers, consumers, and communities, while pursuing shared sustainable growth.”

Ziad Husseini Chief Procurement Officer

In October 2021, we committed to achieving net zero emissions across our entire value chain by 2040. In 2025 we have embraced SBTN targets and now updating our practices to track FLAG and non-FLAG emissions separately and set respective goals. To address the 90% of emissions in Scope 3 resulting from third party actions, we have broadened our existing partnership approach with suppliers.

To this respect the Procurement Function we launched further collaboration with critical suppliers  in Raw and Packaging Categories, reflecting our joint commitment to reduce emissions efficiently in an accelerated manner together with the Coca-Cola System. For example, we have agreed to undertake our first pilot with Nordzucker for beet sugar crop production with control FLAG emissions that will be deployed in 2025.

In Coca-Cola HBC since 2022 we joined the collaborative framework with our key GHG generating Suppliers across the Coca-Cola System to calculate emissions using the Supplier-Specific method (SSEF). This involves gathering suppliers’operational activity data, identifying the right emissions factor(s), and converting the activities to CO2e.

For less mature suppliers we have engaged with Guidehouse on capacity building programs and offer training leveraging the SLoCT program (Supplier Leadership on Climate Transition) every year. This way we are able to help our less mature suppliers build a strong foundation to start reducing GHG emissions. 

The efforts we are placing with Suppliers to build their capabilities, have started generating significant results. For example, Egyptian sweeteners suppliers enrolled in the SLoCT program to be supported in their own GHG emissions program development, while our key Sugar supplier in Nigeria, has successfully been accepted as a Bonsucro Member and has secured 100% sustainable sugar crops for our local operations in 2024 onwards.  

Since April 2021, when we first launched the Coca-Cola HBC emissions supplier program, we have recruited 187 significant suppliers in the CDP of which 119 have already set or committed to the SBTi, 19% is the average renewable energy of all the suppliers participating in the program.

We engage in a very large number of activities across all our BUs together with our Suppliers to promote the sustainability agenda. Some activities with significant sustainability impact include but are not limited to the following examples:

In 2024, we invested €200 million capital expenditure (Capex) on projects supporting the implementation of our climate transition plan, representing 29.4% of total Capex. We also invested [€29.8 million] driven by higher cost of recycled PET compared to virgin PET, as we pursue our strategic objective to reach 35% rPET by 2025, positively influencing both the reduction of our scope 3 emissions and the transition to a circular economy. Our investments in recycled PET manufacturing, for example increasing food grade recycled PET availability. Almost 50% of our requirement for recycled PET are served in-house by the end of 2024, which also reduces costs. In 2024, five of our water brands were sold in 100% rPET bottles. Bottles made from recycled PET have a 70% lower carbon footprint than virgin PET resin, and all electricity used by the production lines is from 100% renewable sources.

We continue to light-weight our primary packaging towards “best-in-class” bottles and Cans in each market, while innovating to remove shrink film from multipacks, optimise closures and labels. We expect this programme to remove an additional 2,800 tonnes of packaging by 2025 vs a 2023 baseline.

At CCHBC, we take pride in our optimised can weights across the portfolio. However, we remain committed to continuous improvement, and recently implemented further weight reductions, achieving an average 1.9% reduction in the can body (Czech Republic, Egypt, Greece, and Italy) and a 9.8% reduction in the can end (Ireland and Serbia).

Bulgaria, Poland and Baltics have been this year the focus countries for preforms optimization with Bulgaria proceeding to insourcing of the 28g preform which translates into a sorter and CO2 optimized supply chain, while Poland and Baltics proceeded with significant reduction in the weight of preforms for the still and carbonated water ranges.

In 2024 we continued to also optimize plastic closures in our Tea portfolio in the Czech Republic, Hungary and Poland saving 50 tons if HDPE per year or 100 tons in GHG emissions equivalent.

After our successful pilot on label height optimisation back in 2023, new labels with reduced height were introduced in 2024 in Romania, Italy, and Poland, achieving a 40-tonne reduction in plastic usage. The project will gradually be expanded further in other BUs as DRS collection systems deployment is evolving in more countries, and we gradually incorporate new label equipment installation as per capital investment plans. The project is expected to conclude by 2026, delivering an annual reduction of 200 tons in plastic usage.

In 2024, Low Density film was successfully introduced for labels in Hungary, Austria, Czechia, Croatia, and Romania, resulting in a 12% reduction in plastic usage. For the remaining EU countries, the introduction of Low-Density film is planned for 2025.

The launch of LitePac Top carton solution in Austria resulted in 153 tn of shrink film removed from our supply chain in 2024. Moreover, we expanded the testing to also Hungary, Romania, Serbia and Ireland. Overall, our experience from the pilots indicated that this solution reduces by 20% on average the amount of plastic previously needed. In 2025 we shall conclude our checks on feasibility for the rest of CCH countries.

In Ireland, Italy, Czech Republic, Poland and Baltics have been particularly focused in shrink and stretch film optimisation initiatives ranging from downgauging and dimension changes to PCR content introduction (Italy) and innovative film implementation (Poland) with an average of 30% reduction in plastic material waved. 

For corrugated cardboard since 2023 we have reached > 80% of recycled content in Europe (excl. Russia and Belarus) while we equally focused on optimising material weight. In 2024 for Ireland, we worked with our partner Monster  to optimise the trays and save in both emissions and costs, now moving into full implementation in 2025; in the Czech Republic we changed the cardboard composition for corrugated trays to reduce material needed by 33% and in Poland we innovated the pallet dividers to save approximately 3% of paper.

In close collaboration with our Manufacturers and the Coca-Cola Cross Enterprise Procurement group, we deployed since Q3 2023 new cooling technology that reduces energy consumption by 40%. In 2024 we initiated the deployment of the next coolers generation with even higher energy efficiency (Class B) expecting reduction in energy consumption by 45% on average. Our investment in energy-efficient coolers decreases our carbon emissions, improves our sales and helps our customers to save energy and cost.

In the field of Logistics and Transportation (include scope 1 fuels used for own transport, both light and heavy, and scope 3 fuels used for outsourced logistics and transportation) we are: optimizing the routes of light and heavy fleet, increasing logistics efficiency and increase heavy trucks utilization; shifting the existing fleet to innovative technologies and renewable or alternative fuels; enhancing the strategic partnerships with our third-party logistics providers and joint investments by means of acceleration for utilizing alternative fuels, route to market evolution, shifting of more volume to trains and other industry innovations.

We have started transforming our vehicle choices and enhance fleet options by introducing an extensive range of fully electric and other alternative power trains such gas and (plug-in) hybrids as part of our plans to continue with our GreenFleet initiative across Coca-Cola HBC and as part of a 5-year plan to reduce the number of ICE Fleet vehicles and replacing with EV from 80% in 2021 to 28% in 2025. For example, in 2024 we continued with Distribution fleet electrification in Austria, and Switzerland and we are initiating Low Carbon Fuel (HVO) in Italy.

We continue to be focused across all our countries to identify and implement energy efficiency optimisations and we are working on pilots to improve on our CO2 yields. We have established the Top 20 energy saver programs mandatory for all manufacturing facilities, that are already in motion and generating results. We are continuing with the investigation of alternative and economically viable sustainable fuel sources; 2024 has been the first year that we reached the agreement for our 1st biogas contract in Ireland.  We continue to conduct extensive discussions with key suppliers and exploring the viability of joint long-term initiatives.

For 2024, similar to our 2023 performance, we have managed to source 100% of the renewable and clean* electricity for our manufacturing facilities across our Group. True to our commitment for renewable supply but also generation, we have installed a further 1 MW of photovoltaic generation in Nigeria, bringing the total to 13MW, improving security of supply and reducing carbon emissions. Last but not least, we increased photovoltaic generation in Europe of 1 MW in Czech, Greece and Poland bringing the total installed photovoltaic capacity across all CCH countries to 24 MW. 

More examples of key joint activities with Strategic Vendors can be found under the 2024 GRI Content Index, Section 2-6 “Activities, value chain and other business relationships”.


Supplier Risk Management

Environmental Social & Governance (ESG) is a strategic imperative for Coca-Cola HBC as well as a topic considered critical not only at the board level, but also throughout our organization (Coca-Cola HBC Sustainability Governance).

As with any key strategic imperative, careful management of all the risks is essential. In Coca-Cola HBC we follow a well-established discipline of Risk Screening and Risk Assessment across our supply base, depending on the significance of suppliers in our supply chain in terms of business relevance, spend and ESG Performance. ESG screening and assessment in Coca-Cola HBC is covering our entire spectrum of our Suppliers, however the intensity of our program is depending on the significance of each Supplier within the Supply Chain.

In Coca-Cola HBC we initiate our assessment journey with 1st level Risk Assessment based across our supplier universe of approximately 14,000 parent suppliers, leveraging the EcoVadis IQ Plus methodology as a starting point. EcoVadis IQ Plus leverages intelligence from the world’s largest sustainability performance database, our own procurement data, and screening of supplier-specific public documents, news and risk factors. In this way we gain supplier risk transparency based on validated data covering industry sector, country, and company-specific factors. EcoVadis IQ Plus is offering the possibility to initiate an EcoVadis Risk Assessment request straight from the IQ Plus platform. Our critical suppliers are invited to subscribe to EcoVadis CSR assessment platform that is hosting a collaborative network to manage the sustainability performance of suppliers. In 2024 we have introduced an additional Risk Assessment tool namely EcoVadis IQ Plus + Vitals that delivers a powerful risk management solution that helps users address regulatory requirements. It includes an AI-powered document scan, collection, and review capability, advanced risk mapping, direct supplier input via Vitals light questionnaire, and Live News Monitoring (LNM).

A comprehensive EcoVadis dashboard gives us aggregated data and capabilities to understand our sustainability risk/ opportunity landscape, help meet regulatory reporting requirements and fine-tune our assessment strategy.

As a next step, for suppliers of significance to our operations and supply chain continuity, we drill down further into their ESG practices and performance leveraging more detailed and elaborated screening and assessments to identify ESG risks. These tools are a combination of activities that our Procurement Sustainability Team is diligently performing and include, but are not limited to, the following:

  • EcoVadis Platform Assessments: this is 3rd party collaborative assessment platform that offers us visibility in the ESG performance of our suppliers reported under 4 main pillars that contain 21 different sustainability criteria: Environment, Ethics, Labour & Human Rights, Sustainable Procurement.  The criteria are based on leading standards such as the GRI, UNGC, ISO 26000, ILO etc. and is supervised by an international scientific committee. We integrate EcoVadis ratings across the procurement lifecycle for the Coca-Cola HBC Strategic Suppliers across our Group and our Business Units and use EcoVadis as a transformative tool for our teams. Through EcoVadis we can track not only performance but also and equally important the supplier action plans, status and improvement in ESG matters year-on-year.

  • The EcoVadis overall score (0-100) reflects the quality of the company’s sustainability management system at the time of the assessment and also acts as a benchmark between different companies and industries.

  • The medals criteria for scorecards published from 1 January 2025 are as follows:
    •  Platinum - top 1% (99+ percentile )
    • Gold – top 5% (95+ percentile)
    • Silver - top 15% (85+ percentile)
    • Bronze - top 35% (65+ percentile)
       
  • No medal is awarded to a company if it scores below 30 in any of the four themes: Environment, Labour & Human Rights, Ethics, and Sustainable Procurement.

  • Starting in 2017 we piloted 140 Suppliers at the platform and work diligently since then to develop the program. By May 2025 we have exceeded 2068 of Suppliers’ assessments with EcoVadis. Our plans are to extend further the 3rd party CSR assessments to ensure more objectivity and equity amongst our suppliers. EcoVadis IQ Plus + Vitals has been added in our Risk Assessment portfolio as part of this effort

  • Supply Base Assessment (SBA): this is a deep dive and detailed view to T2 level of the Coca-Cola HBC Group Critical Suppliers. This is performed on a yearly basis by specialist consultancy in Sustainability (EY denkstatt) with the collaboration of our Strategic Procurement Managers that are responsible for the highest impact and spend Procurement Categories. The SBA covers areas such as Water risk, Climate Change, Forced Labour, Child Labour, Disregard of Labour Rights, Biodiversity & Financial Risk and it includes both Tier 1 suppliers as well as Tier 2 suppliers.

  • Supplier Guiding Principles (SGP) Audits: TCCC and its affiliate Bottlers such as Coca-Cola HBC we are committed to upholding fundamental principles of international human and workplace rights everywhere we do business, and we seek to develop relationships with suppliers that share similar values. Our commitment to respecting human rights is formalized in our Human Rights Policy and our Supplier Guiding Principles. Third-party assessments are a critical way to ensure that our system and supply chain operate in a manner that is consistent with the Company’s commitment to fair, safe, and healthy workplace conditions. Therefore, for key Coca-Cola System Ingredients, Primary Packaging suppliers and Global Marketing suppliers we monitor the process and compliance via 3rd party SGP audits. Suppliers are physically audited for compliance with our Supplier Guiding Principles (SGP) on a regular basis and audit cycles are conducted via independent 3rd party auditing established institutions. Suppliers' facilities identified with very high ESG risks are receiving a corrective action plan that they are obliged to execute within a given time frame. In the case that any supplier with a Corrective Action Plan, fails to pass subsequent audits, they are given final warning and are prohibited from further contracting until issues are rectified.

  • WWF Water Risk Filter (WRF): is a leading, online tool that enables companies and investors to Explore, Assess, and Respond to water risks. The WRF risk assessment is based on a Supplier’s geographic location(s). With its unique ability to combine state-of-the-art basin data with industry-weightings and operational information, the tool helps us better understand important aspects of water challenges across our supply chain and strategically plan for actions to mitigate these risks. Suppliers receive a questionnaire to fill in which we subsequently upload in the Water Risk filter on-line tool to generate the respective Risk Profile per Supplier location. In Coca-Cola HBC we use the WRF to assess all Direct Suppliers and specific Indirect Suppliers with potential water impact.

  • Moody’s Financial assessments: Credit research provided by Moody’s Analytics includes extensive and detailed coverage on the creditworthiness of Coca-Cola HBC Critical Suppliers. This research enables us to assess risk and opportunities associated with our supply chain and develop proactively risk management programs.

In Coca-Cola HBC we are also monitoring for stability beyond ESG and financial data, including:

  • Sanctioned countries, criminal and terrorists’ ties and operational performance via the Exiger Platform. Exiger is revolutionizing the way corporations, government agencies and banks manage risk and compliance in their third-parties, supply chains and customers through its software and tech-enabled solutions. Exiger’s mission is to make the world a safer and more transparent place to prosper.

  • Visibility into potential disruptions caused by geopolitical threats, acts of nature, etc. leveraging the Resilinc Platform. Resilinc EventWatchAI scans over 100M sources and sites for worldwide potential disruptions that can affect our supply chain. AI monitors internet and social media 24×7, thus Resilinc Team finds and validates developments that influence our supply chain operations, and pushes to us personalized, industry-related alerts via web, mobile, and API.

For more detailed information on our Supplier Screening, Assessment and Improvement program, please refer to the link below (“Coca-Cola HBC Sustainability Monitoring Program").


SUSTAINABLE SOURCING

All suppliers are required to meet our Supplier Guiding Principles. These principles communicate our values and expectations of compliance with all applicable laws and emphasise the importance of responsible workplace practices that respect human rights.

The sourcing of our raw materials accounts for a large portion of our economic, operational and environmental footprint, and the behaviour of our suppliers directly impacts our sustainability performance. We therefore consider our suppliers as critical partners, as well as contributors to the ongoing and sustainable success of our business.

Ingredients are sourced under a common approach across the Coca-Cola System (TCCS) and governed by TCCS Principles for Sustainable Agriculture (PSA). The PSA and the System is covering a large scope of ingredients, including but not limited to, sugar, corn for High Fructose Corn Syrup (HFCS), different types of juices, coffee etc. As the majority of the key ingredients are purchased together with TCCC, as a result, we address many of the issues that we face in our supply chain as a joint Coca-Cola system.

Each bottler has a different mix of agricultural ingredients in scope, always relevant to their market and product mix. Of all PSA categories, the ones that are relevant to Coca-Cola HBC direct purchases are Sweeteners (Sugar & HFCS) and Juices (Fruit crops).  

In Coca-Cola HBC we also operate as Distributors for a number of products that we treat as Finished Goods Distribution business. We purchase the requirement of coffee and tea for Coca-Cola trademark beverages from TCCC. All coffee, and tea suppliers of TCCC must demonstrate compliance with the PSA by using global sustainable agriculture standards and assurance schemes, including Rainforest Alliance and Fairtrade.

As part of the Coca-Cola System and one of the biggest bottlers participating, our principles are routed in protecting the environment, upholding human and workplace rights, securing biodiversity and helping to build more sustainable communities. These principles are showcased in the Principles for Sustainable Agriculture (PSA), which provide guidance to our suppliers of agricultural ingredients. The PSA is covering a large scope of ingredients, including but not limited to, sugar, HFCS, different types of juices, coffee, pulp & paper which are the key agricultural ingredients for Coca-Cola HBC.

The complete guidance on what is the PSA and how it can be achieved can be found under The Coca-Cola Company PSA Supplier Guide.

The scale and uniform approach of the Coca-Cola System helps us source our raw materials sustainably, while mitigating business risks. This enables us to balance the costs of sustainability by leveraging relationships and initiating new opportunities, ensuring that our agricultural suppliers and respectively their suppliers operate a sustainable business.

Bonsucro is the Coca-Cola System most preferred sustainable sugar cane standard. TCCC, on behalf of the System, worked with Bonsucro members to create the first global metric standard for sustainable sugar cane production, and was the first to purchase Bonsucro certified sugar in 2011. TCCC also achieved Bonsucro Chain of Custody Standard certification, which enables the tracking of claims on the sustainable production of Bonsucro sugar cane and all sugar cane-derived products along the entire supply chain.

Responsible production and resilient supply chains create lasting value. Businesses, communities, and the environment all benefit from high standards. Certified Bonsucro members perform better than the average on key metrics (Bonsucro Reference: https://bonsucro.com/wp-content/uploads/Bonsucro-Outcome-Report-2023-24.pdf):

  • The area of land growing Bonsucro certified sugar cane grew by 26% and Bonsucro certified sugar represented 7.8% of global production from sugarcane (p.8)
  • Certified mills reduce water consumption by an average of 42% after five years of certification (p.9)
  • Bonsucro certified producers reduce GHG emissions an average of 14% over five years of certification (p.9)
  • 180,900 workers worldwide are covered by the Bonsucro Production Standard’s human rights measures (p.8)
  • 120,000 farm workers received essential personal protective equipment from their employers (p.8)
  • Bonsucro certified farms reduce their fertiliser use by an average of 11% over five years of certification. A key way they are achieving this is by using less nitrogen fertiliser i.e.18% reduction over five years (p.27)
  • On average, Bonsucro certified producers reduce the rate of accidents by 17% at mills and by 21% on farms over five years of certification. (p.34)
  • After five years of certification, lowestwage mill workers are paid, on average, 20% more than the minimum wage. This compares to 17% at the point of certification. (p.38)

This framework for sustainable sourcing is integrated into internal governance and procurement processes. Our 2025 target for ingredient sourcing is to achieve 100% certification of our key agricultural ingredients against the Sustainable Agriculture Guiding Principles. Pulp & Paper is not participating in the 2025 targets, but they are tracked for compliance regardless.

In 2024, 96% of the key commodities we purchased for use as ingredients were certified, significantly higher from 79% in 2023. Specifically, in 2024 we achieved the following PSA certifications:

  • 95% in Sugar and 100% in HFCS (or 96% for Sugar & HFCS together)
  • 100% for Juices (Fruit crops)

Our work to certify our key agricultural ingredients will continue to expand in 2025, with close cooperation with our Suppliers and The Coca-Cola System.

For Coca-Cola HBC distributed products such as Costa Coffee, that originate from TCCC, we collect this information directly from them.

In 2024 the Costa Coffee sustainably sourced  beans in line with the PSA was:

CCHBC, we have discontinued the distribution of plant-based drinks and therefore Soya is no longer relevant to our operations.


CAPACITY BUILDING PROGRAMS

In CCHBC we recognize the value of enabling our own people and suppliers’ teams to develop and strengthen skills and abilities and support them to effectively navigate across the ESG spectrum.

Capability Building programs help the teams achieve their objectives, manage challenges, establish good governance, and contribute to organizational growth more effectively. The objective is to ensure that both buyers and suppliers are able to integrate sustainability into the procurement practices and understand the ESG impacts in the supply chain. It also fosters a sense of ownership and empowerment, so that our buyer community and our vendor partners gain greater control over their own future performance.

To this respect we have invested in the development of capacity building programs for our Buyers and Suppliers in the form of Trainings starting from entry level and gradually building to more in-depth understanding of the ESG matters they intend to tackle, and finally further enhanced through collaboration with specialist organizations that are able to deliver in depth technical knowledge as applicable.

Emissions Educational Programs

As part of the journey on driving down Scope 3 emissions and accelerating the learning curve of our suppliers in GHG management, as a System together with TCCC and other bottlers we decided to join  Supplier Leadership on Climate Transition collaborative (SLOCT), an initiative dedicated to mentor and train suppliers in emissions reduction strategies.

Supplier LOCT partners represent many industries and as they continue to grow, the number of shared suppliers increases. Our combined effort with Industry peers through SLOCT allows us to support a larger number of suppliers and ultimately have a greater impact. We’re proud to be able to expand our impact through collaboration.

SLOCT mobilizes collective climate action by providing suppliers with resources, tools, and knowledge to support their own climate journeys. As of Fall 2023, over 850 suppliers representing 65 countries have participated in Supplier LOCT of which 276 are suppliers of the Food & Beverage Industry. The courses are tailored to fit the needs of diverse businesses including those with sustainability teams and those who are just starting their climate journey.

Courses have three primary components:

  • An educational seminar series
  • Supplier maturity scoring, with four levels of recognition
  • A monthly check-in to drive dialogue for brands

Suppliers enroll each Spring and Fall season, taking classes once a month for six months, accessing materials on a custom learning platform, completing assignments, asking questions in discussion forums, and attending office hours for additional help. Suppliers also receive personalized instruction throughout each course and return season after season to take additional courses, advancing their knowledge. After each course they complete, they are awarded a course completion certificate to showcase their accomplishment. But their recognition doesn’t stop there. As suppliers achieve key climate milestones, they’re awarded a badge, which symbolizes their growth and acquired expertise.

Sustainable Agriculture Programs:

Sustainable agriculture offers solutions to interrelated issues such as human rights, water security, climate resilience, greenhouse gas (GHG) emissions reduction and women’s empowerment.

We do not buy agricultural raw materials directly from farms, but mostly processed and refined ingredients from suppliers. Therefore, it is very important to us to work with our suppliers to achieve our vision of sustainable agriculture and to work with them to engage their farm base, with emphasis on collaboration and continuous improvement.  

We are also committed to collaboration across the wider industry and support credible third-party standards to simplify assurance and certifications for the farmers in our supply chain. For example, the Farm Sustainability Assessment (FSA) of the Sustainable Agriculture Initiative (SAI) Platform, the Bonsucro sustainable cane standard and Rainforest Alliance certifications are three of the leading standards we support.  

As an example, Bonsucro is the Coca-Cola System most preferred sustainable sugar cane standard. TCCC, on behalf of the System, worked with Bonsucro members to create the first global metric standard for sustainable sugar cane production, and was the first to purchase Bonsucro certified sugar in 2011. TCCC also achieved Bonsucro Chain of Custody Standard certification, which enables the tracking of claims on the sustainable production of Bonsucro sugar cane and all sugar cane-derived products along the entire supply chain.

Through our active recruitment of our sugar suppliers and continuous support of the Bonsucro Certification, we leverage Bonsucro specialists to work with businesses of all kinds across the sugarcane sector to improve their social, environmental and commercial performance, bringing together a thriving international community that is creating a sustainable modern industry.

Bonsucro use their expertise to deliver training, develop resources and run impact projects and help our critical Tier 1 and Tier 2 supply base make the changes needed to achieve sustainability and gain independent certifications when they successfully do so.

Rain Forest Alliance, Fairtrade International, Sustainable Agriculture Initiative Platform (SAI Platform), Global G.A.P.  & GRASP certifications equally have in place similar to Bonsucro farm level support and development programs that secure the farmers are able to continuously improve and maintain their PSA certifications.

ESG Educational Programs:

EcoVadis goes beyond assessment and the development of corrective action plans to help our Buyers and Suppliers develop their knowledge around the entire spectrum of ESG matters. This they achieve by means of the EcoVadis Academy.  

The academy contains courses designed to help our registered Suppliers and Buyer community improve their sustainability management practices. The course materials cover policies, actions and reporting across the 4 sustainability themes as well as broader topics such as training, certification, and risk management. All courses have an introductory chapter outlining the content of the course and an animated video providing an overview of learning objectives. Courses also feature customer testimonial videos and guidance for those getting started and conclude with a question quiz. EcoVadis Academy courses are interactive, engaging, and require a high level of participation.

Moreover, CCHBC in collaboration with EcoVadis we have developed a series of customized educational trainings, open to all our Critical Suppliers and our Buyers, that we conduct on annual basis in order to support our vendors and their teams develop their knowledge on significant ESG issues and keep them up to speed with latest developments on regulatory and market level.  While many of these trainings are delivered in partnership with EcoVadis, some are also conducted directly by our internal teams of experts.

Topics for 2023-2025 Training Series:

  • Introduction to Sustainability
  • Modern Slavery Act
  • Carbon and GHG Emissions
  • EcoVadis Assessment and Corrective Action Plans
  • EU Deforestation Regulation (EUDR)
  • Single use Plastic Directive (SUP)& PPWR

Corrective Action Plans Support:

For those suppliers that demonstrate high risks and low maturity we have introduced in 2023 specific series of trainings under the theme: “Driving ESG Improvement”.

Moreover, we offer "ESG performance debrief sessions" conducted by EcoVadis specialists in collaboration with the responsible vendor teams. These sessions support our suppliers in understanding their assessment results and identifying practical steps to enhance their ESG performance.

Top To Top Supplier Engagement Meetings in Sustainability

Top level engagement and direct communication between senior leaders, demonstrates a commitment to the Supplier relationship, fosters strong collaboration, ensure clear understanding of corporate goals and priorities but above all allows parties to exchange best-practices and knowledge, thus fuelling faster problem solving, innovation and results. Since 2022 we have developed a consistent T2T program dedicated to Sustainability with key ingredients and packaging suppliers, where we are not simply aligning goals but equally exchange ideas and know-how around our most critical priorities and explore possible solutions.

Top-level engagement and direct communication between senior leaders demonstrates commitment to supplier relationships, fosters strong collaboration, ensures clear understanding of corporate goals and priorities, and above all enables the exchange of best practices and knowledge, fueling faster problem-solving, innovation, and delivery of results.

Since 2022, we’ve established a consistent T2T program focused on sustainability with key ingredient and packaging suppliers. This program is not just about aligning goals but also about exchanging ideas and insights on our most critical priorities and jointly exploring potential solutions.


Becoming a Coca-Cola HBC supplier

Coca-Cola HBC aspires critical raw and packaging suppliers to embrace the following ESG disclosure principles, targets or certifications (as applicable):

Ingredient and packaging suppliers must also achieve certification to FSSC 22000 for food safety or equivalent for FSSC 22000, recognised under GFSI framework.

A prerequisite to become listed as a Coca-Cola HBC new supplier, upon successfully achieving an award through the Coca-Cola HBC Sourcing Process, is to commit to the Coca-Cola HBC Supplier Guiding Principles, and to the extent these apply, the Coca‑Cola Hellenic Code of Business Conduct and Anti-Bribery Policy. These Policies make clear the values and behaviour we expect and audit in our value chain.