Supply Chain

Supply Chain

Supply chain overview

We produce and distribute nearly 3 billion unit-cases of our products annually across our territories. Our supply chain therefore plays a vital role in our business, handling procurement, planning, logistics, manufacturing, engineering, and sustainability.

Our supply chain drives the Company’s profitable growth, delivers an unparalleled customer experience and is a global leader in sustainability.

Our mission is to build a resilient, agile and innovative supply chain focused on external needs, powered by best-in-class people and digital transformation.

We minimise our environmental impact throughout our processes, considering sustainability in our value chain -- from raw material sourcing through to the finished product to distributing it to our customers.

Our success lies with our people's expertise, our absolute focus on quality and customer service through our continuous investment in advanced technologies.


ELT-Ivo-Bjeils

Our mission is to become the leading supply chain function in our industry in terms of customer service and cost efficiency. To achieve this, we focus our efforts on keeping our people engaged, excelling in sustainability, reducing our costs and building best-in-class customer service and responsiveness.

Ivo Bjelis Chief Supply Chain Officer

Explore our supply chain:

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SUPPLY CHAIN

We produce our products using potable or mineral water, sweeteners or sugar, beverage concentrates, and concentrated natural fruit juices. We package our products in recycled or virgin materials like glass, aluminium, PET resin, or cartons. The energy for manufacturing comes from local grids is generated by our own facilities. We source all materials using sustainable practices and seek to use them efficiently.

In 2025, 95% of our agricultural ingredients were certified across all Coca-Cola HBC-related crops under The Coca-Cola System framework of the  Principles for Sustainable Agriculture (PSA). We’re working towards 100% certification. More details can be found in the Sustainable Sourcing section below.


62

plants

311

production lines

115

distribution centres


Can line in Austria Can line in Austria Can line in Austria

 

QUALITY, SAFETY, ENVIRONMENT

top-quality-assurance top-quality-assurance

We believe consumers should always trust and enjoy what they eat and drink. Our Quality and Food Safety principles are set centrally and applied locally. Every day, we source, manufacture and deliver products and services that comply with laws, regulations, internal standards, and high Quality and Food Safety benchmarks. We stay ahead of trends and emerging risks using our internal expertise and external partnerships. Quality and Food Safety are essential to us. We have fostered a culture of these values across our organisation, ensuring a strong focus on Quality and Food Safety, always prioritising consumers.

Our consumer complaint handling process is structured and consistently applied end to end — from receipt and formal acknowledgement of each complaint, through progress monitoring, root cause analysis, and timely response to the complainant, to corrective actions, lessons learned and systematic trend monitoring. The effectiveness of this process is independently verified through annual third-party audits against ISO 9001:2015 and FSSC 22000 (v6)*. Certification covers all our operation sites, representing 100% of our production volume.

We work with partners who share our commitment. All ingredient and packaging suppliers must meet GFSI recognised standards, and Tier 1 suppliers must comply with ISO 9001, ISO 14001 and ISO 45000.

At Coca-Cola HBC, we never compromise on Quality and Food Safety. This commitment requires everyone’s engagement, understanding of responsibilities and empowerment to act. We continuously challenge ourselves to improve, ensuring product safety by preventing quality incidents and eliminating defects through robust analytical governance and strong capabilities.

Quality is about trust in our products, services and brands, delivering on our promises everyday, everywhere.

We are committed to our Quality & Food Safety policy by providing the necessary leadership, management and resources.

*Certification scheme of food safety management systems consisting of the following elements: ISO 22000: 2018, ISO/TS 22002-1: 2009 and additional FSSC 22000 requirements (version 6) Food Chain Sub (Category): CIV  

The health and safety of our people are paramount. We continuously improve systems and initiatives, engaging employees, contractors and visitors.

As part of our 2025 sustainability commitments, we aim for:

  •  Zero work-related fatalities each year.
  • A 50% reduction in lost-time accidents per 100 FTE by 2025 compared to 2017.

To achieve these goals, we have implemented several H&S programmes and a strong H&S Management System across the organisation. For more details, visit the H&S section of our Sustainability Commitments.

Our Mission is to provide a safe workplace for all employees, contractors, visitors and individuals under our supervision, targeting zero accidents across all our operations and sites. For this reason, our Occupational Health and Safety Policy applies to our employees, contractors, visitors, and individuals across all of our operations and sites.  

Our boldest sustainability goal is our long-term climate commitment, NetZeroby40, which is a key part of our business strategy.

Our climate targets are closely connected to our energy goals. The carbon footprint of our operations (Scope 1 and 2) is over 90% dependent on our energy goals and improvement initiatives.

More details about our Energy Management Programmes and Energy Efficiency activities can be found in the Emissions Reduction section of our Mission 2025.  

We recognise that waste management is more than just a duty – it's fundamental to our environmental strategy. Committed to minimising our environmental footprint, we prioritise waste management at all our operations and manufacturing sites. For more details, visit our Making our Packaging Circular section.

Water is vital for beverage production and plays a crucial role in the natural environment and local communities.

We are implementing an internal Water Stewardship Programme across all our production facilities. This programme is essential for managing business risks and fostering sustainable development. For more information on our Water efficiency and Stewardship efforts, visit our Water Reduction and Stewardship page.

 

MANUFACTURING TRANSFORMATION

 

data-connectivity data-connectivity

To future-proof our operations, we’re investing in advanced technologies and transforming and digitalising many of our supply chain processes across our 29 diverse markets.

Our goal is to create a seamless, efficient supply chain that integrates innovative technologies fast. We are innovating within our supply chain to enhance technical capabilities, boost productivity and achieve savings in cost, energy and water. This includes optimising infrastructure and upgrading existing plants to operate more efficiently on a country or regional scale. efficient mega-plants that can effectively serve a country or an entire region. This requires us to utilize new and different technologies and processes. 

In manufacturing, Automatic Line Changeovers have significantly reduced idle production time, increasing volume capacity by nearly 1% annually. This innovation allows us produce smaller batches of new products and adapt quickly to changing consumer demands.

The integration of Augmented-Reality Smart Glasses has transformed our production plants and warehouses, enabling remote expert support and  virtual inspections for quality, health, safety, and environmental checks, particularly valuable during the COVID-19 lockdowns.

Digital Twin technology represents a major advancement, providing a precise virtual model of our production lines.  This digital counterpart offers real-time insights and predictive analytics, revolutionising our decision-making with data-driven efficiency improvements and cost reductions.

digital-twin digital-twin

To reduce reliance on suppliers, we’ve adopted 3D printing for spare parts, implementing 386 designs across 11 plants. This initiative has delivered substantial savings, reduced lead times, and improved line availability.

At the Schimatari plant, our Manufacturing Digital Platform is in its pilot phase, enabling real-time line monitoring of production lines. This platform provides operators with precise online indicators for dynamic performance management.

Moving away from paper-based processes, our Connected Worker initiative represents a crucial shift in our digital transformation. We’ve created a digital platform accessible via tablets and smart phones at various points within each plant, a singular, veritable source of information for the manufacturing domain. This platform streamlines daily operations, enhances line efficiency, engages employees more effectively and significantly reduces our environmental footprint.


 

OUR SUPPLY CHAIN PLANNING

 

We are on track to fully implement the advanced Blue Yonder planning system for demand and supply planning by the first half of 2025. This system is seamlessly integrated with our S4 Hana SAP ERP system, using powerful solvers to optimise our supply chain operations for over 2 million customers.

planning-system planning-system

Our new capabilities include scenario planning, shelf life management and automated sequencing of production orders. Automated master planning will enhance agility, productivity and workload management, marking a step towards increased autonomous planning.

With our new Planning tool, our team can focus on mid- to long-term planning, ensuring high-quality, accurate plans that are continuously updated daily if needed, maintaining correctness until year-end.

Digital reporting enables quick performance reviews and monitoring of supply chain trends to react promptly to changes.

In demand forecasting, we’ve developed Coca-Cola HBC-managed machine learning algorithms to enhance commercial planning processes. This technology’s accuracy, transparency, and replicability are continually improving, and we’re expanding our capabilities and tools to further optimise end-to-end planning from supplier to consumer.

We’re optimising and developing our infrastructure to support growth and the expansion of our 24/7 portfolio. Our group led strategic supply chain and infrastructure planning has improved agility, asset utilization and sustainability by reducing shipment distances.

Our footprint spans 62 production plants across 29 countries, with five mega-plants. Following our acquisition in 2022, five production plants in Egypt are now fully integrated.

We’ve invested heavily in our partnership with Monster Energy, a fast-growing category. In 2023, we added three dedicated Monster canning lines in Northern Ireland, Italy and Poland.

Continual modernisation of our network improves technical efficiencies and sustainability, including increased usage of returnable packaging and recclyled materials.

A dedicated team manages sourcing for our 24/7 portfolio, which includes imported spirits, coffee and beer.

Investments in automation and expanded warehouses support our growing business and portfolio complexity. 


 

LOGISTICS

 

antonio-ventriglia

We aim to win with our customers through logistics excellence. We are here to ensure that fresh and high-quality products are always on the shelves of our customers, delivered under the highest service standards at a competitive cost to supply. We are doing so through developing best-in-class logistics capabilities for our people and leveraging technology and digital solutions”.

ANTONIO VENTRIGLIA Head of Logistics – Group Supply Chain
logistic-physical-flow logistic-physical-flow

We have six critical missions, covering key focus areas:


Collaborating as one team with Business Units to achieve operational excellence in logistics. This involves driving continuous improvement to gain productivity, optimising logistic networks, and enhancing process effectiveness, always maintaining a balance between cost efficiency and customer service.

We support Customer Logistics local teams in delivering best-in-class service to our customers by directly owning cross-functional customer satisfaction improvement plans. We lead integrated order management processes and enhance collaboration with our customers through Joint Value Creation initiatives.

customer-logistics customer-logistics

Working alongside Commercial RTM and BUs to orchestrate efficient end-to-end product flow. Enhancing this process with a segmented service approach, using both physical and digital solutions to optimise profitability and customer satisfaction.

logistics-route-to-market logistics-route-to-market

Collaborating with Business Units to identify, implement and scale up automation and technology solutions in logistics. Our goal is to create end-to-end visibility across logistics operations, unlocking value and building capabilities for quick response to evolving business needs. This initiative aims to improve customer service level and business profitability. 

We identify and implement sustainable solutions across logistics, from warehousing and transport, to distribution and fleet management, contributing to achieving our NetZeroBy40 ambition.

Working closely with Business Units, we lead end-to-end equipment operations and processes to drive profitable growth and enhance customer satisfaction. Our focus is on providing innovative, energy-efficient solutions and improving customer service related to equipment delivery and maintenance.


 

CAPABILITIES

 

In Supply Chain Capabilities our people lead our business, enabling profitable business growth, exceptional customer service, and global sustainability leadership. To create value, we’re focused on building unmatched, customer-centric supply chain teams dedicated to executing with excellence in everything we do.

Developing a future-proof organisation with the right people capabilities is crucial for our current and future success.

That’s why we devote our energy, knowledge, and passion on operational excellence through our Supply Chain Capability building programmes, aimed at enhancing capabilities that directly contribute to sales.

supply-chain-capability supply-chain-capability

Our Supply Chain Academy is our flagship programme covering over 90% of our entire Supply Chain organisation. It enables employees to achieve six different license certifications based on their role. Graduates of our Supply Chain Academy are certified not only in knowledge, but also in  the skills & performance requirements to their roles. We offer  more than 1,750 skill-based learning paths tailored to  over 110 different Supply Chain roles, using a mix of learning methods, including online courses,  classroom sessions, reading resources and on-the-job training.

supply-chain-academy supply-chain-academy
supply-chain-chart supply-chain-chart

We view Supply Chain Capability building as an ongoing journey that continuously identifies and integrates the necessary skill sets our people need to suceed today and in the future. This approach ensures our success as we adapt to evolving global trends, customer expectations, and supplier dynamics. 



 

OUR SUPPLIERS

We consider our suppliers as partners, contributing to the ongoing and sustainable success of our business.

The performance of our suppliers directly impacts the sustainability performance and commitments of Coca‑Cola HBC.

Under a unified procurement framework, we segment our supply base universe of around 13,600 parent level supplier organisations (approximately 15,000 supplier codes) into direct and indirect spend suppliers (actively used for purchasing transactions in 2025).

  • Direct spend suppliers include ingredients and packaging suppliers.
  • Indirect spend suppliers include categories such as IT, production equipment, spare parts, maintenance  services, logistics providers, fleet vehicles, utilities, real estate, facilities management, professional and other consultancy services, personnel and temporary labour.

DIRECT CATEGORIES 2025 SPEND

INDIRECT CATEGORIES 2025 SPEND

CCH-direct-categories-2025-spend CCH-direct-categories-2025-spend
CCH-indirect-categories-2025-spend CCH-indirect-categories-2025-spend

Coca-Cola HBC Total Supplier 2025 Spend

cch-total-supplier-2025-spend cch-total-supplier-2025-spend

Supplier Segmentation

In Coca-Cola HBC we segment suppliers into the following categories based on criticality and potential opportunities:

Group Critical Suppliers are those that fulfil any of the following criteria: high percentage of spend, critical components (including but not limited to Sweeteners, Juices, Resin, Cans, Glass, Preforms, Closures, Aseptic Packaging, Secondary Packaging, Cold Drink Equipment etc.), limited alternatives and partnership supporting our business strategies.

Country Strategic Suppliers are those which have strategic importance at a local or regional level.

Both Group Critical & Country Strategic Suppliers are considered Critical to the overall competitiveness and success of Coca-Cola HBC.

Tactical Suppliers represent low-volume and/or low-spend suppliers, supplying goods or services where there are many alternative sources available, enabling a flexible supply base.

Both Group Critical & Country Strategic Suppliers as well as The Coca-Cola Company (TCCC) Concentrate supply, have significant business relevance to the company and are considered to be of great substance in terms of potential ESG or financial impact. In this respect these suppliers are defined to be Significant Suppliers to the overall competitiveness and success of Coca-Cola HBC. TCCC Concentrate supply is not considered to be procurement addressable spend. However, TCCC and Coca-Cola HBC share the same ESG standards and policies and as members of The Coca-Cola System share a common supply base that we jointly manage, negotiate and innovate with, and support improvements in their ESG performance. 

Supplier ESG Risk Screening and Assessment Annual Review Programme:

In Coca-Cola HBC we have a robust programme in place to review every year the risks and performance of all our suppliers against our SGPs, PSA principles for agricultural ingredients, Water Risk Assessment as well as other equally important aspects with impact on our business such as Supply Risk and Financial stability.  Sustainability is a key criterion in supplier selection under Strategic sourcing as well as a criterion for the Annual Supplier Review process that we conduct cross-functionally for our critical supply base.

In order to secure that suppliers demonstrate ESG requirements compliance, we rely on multiple screening and assessment practices that offers us a holistic view of their performance. The Sustainable Agriculture programme secures ESG monitoring through the PSA certification process of The Coca-Cola System (TCCS) across all agricultural commodities. For the remaining supply base, we have designed a robust assessment journey leveraging ESG physical audits as well as a number of globally recognised screening and assessment tools such as EcoVadis IQ Plus with Vitals, EcoVadis Ratings (CSR Assessments Tool), SEDEX, Supply Based Assessment executed by specialist consultants for Group Critical suppliers, WWF Water Risk Filter Assessment, WWF Biodiversity Risk Filter Assessment, Coca-Cola HBC ESG Assessment Forms, Exiger and Moody's Analytics.

For more details, please refer to the Cola-Cola HBC Sustainability Monitoring Program

The results of our Sustainability risk screening and assessment for 2025 supplier activity are summarised in the table below.

2025 Supply Base Screening Summary

Tier - 1 Unique Suppliers with Spend in 2025
 
 Supplier Segmentation in Tier 1 (T1)
Total # of Suppliers
screened per Segment
% of Screened Suppliers on
Total Suppliers     

% of Screened
Spend on Total
Spend      

Group Critical Suppliers1,0236.8%70.6%
Country Strategic Suppliers3,19221.3%
TCCC18 0.1%24.0%
Total # of Significant Suppliers in Tier 14,23328.2%94.6%
Tactical Suppliers10,78671.8%5.4%
Total# of Tier 1 Suppliers15,019100%100%
Total#  of non-Tier 1 Suppliers*46,382N/AN/A

* Coca-Cola HBC collects information on significant non-Tier 1 suppliers through its Tier 1 suppliers. 
Note: Risk Screening considers Industry Sector, Country, Spend Levels and ESG Risks.

 

 T1 Significant & Tactical (Abs. #)
Suppliers
15,019
Spend
€7.32bn
Procurement Addressable Spend€5.57bn

 

2025 Supply Base Assessment Summary

Tier 1 Suppliers with Spend in 2025
 Supplier Segmentation in Tier 1 (T1)
Total # of Suppliers per SegmentNo. of Suppliers Assessed

% of Assessed
Spend on Total
Spend      

Group Critical Suppliers1,02393961.8%
Country Strategic Suppliers3,1921,886
TCCC18 1824.0%
Total # of Significant Suppliers in Tier 14,2332,84385.8%
Tactical Suppliers10,7861,0661.6%
Total # of Tier 1 Suppliers15,0193,90987.4%
Total #  of Significant non-Tier 1 Suppliers*46,38246,143N/A

 

 Total Tier 1Assessed 
(Abs. #)
Assessed
(%)
Non-Assessed
(Abs. #)
Comments
Suppliers
15,0193,90926.0%11,110Assessed in this table includes Tier 1 Significant & Tactical Suppliers 
Spend
€7.32bn€6.40bn87.4%€0.92bn

* Coca-Cola HBC collects information on significant non-Tier 1 suppliers through its Tier 1 suppliers. 
Note: Risk Screening considers Industry Sector, Country, Spend Levels and ESG Risks.

Coca-Cola HBC results on the multiple level screening and assessment data input and calculations of the corporate publicly available ESG KBIs, action plans and supplier engagement and capability building programmes, are assured on annual basis by our independent 3rd party auditor (PWC). Coca-Cola HBC annual assurance report is publicly available here: 2025 Suppliers’ ESG Assurance Report.


We place significant focus on building partnerships with our suppliers, both multinational and local, with focus to the development of strong local supply capabilities across our territories. These efforts support our strategy for local sourcing and contribution to socio-economic development within the countries where we conduct business. More information is available under the 2025 GRI Content Index Section 2-6 “Activities, value chain and other business relationships”.  

Coca-Cola HBC total suppliers spend reached €5.6 billion in 2025 (Procurement Addressable Spend for Direct, Indirect and Cold Drink Equipment Categories). Including Concentrate supplies from The Coca-Cola Company the spend is €7.3 billion (reportable over a 12 month rolling period between 1st  December 2024 and 30th  November 2025).

Our strategic orientation is to source locally, provided that goods and services meet our requirements and quality standards in an economically viable way. As of 2015, we have a formal Procurement KBI Target of >95% local spend in our countries of operation or from countries within the European Union, which is considered local for EU countries.

In 2025, we had 97.6% sourced locally representing €5.4 billion of Procurement Addressable Spend as this is included in the Sourcing Sustainability KPIs and Targets. 

At Coca-Cola HBC, we are committed to high standards of performance related to human rights, labour practices, minimising environmental impact, ensuring health and safety, ethical business and unsurpassed quality in our supply chain. Our supply partners play a critical role in ensuring that we deliver against these standards.

Given the diversity of countries from which we source, we understand the practices of our vendors reflect directly on the reputation of The Coca‑Cola System overall and thus we stand committed to maintaining high standards of performance across our Supply Chain.

To ensure proper governance and that our suppliers meet our standards, we have implemented policies including our Coca-Cola HBC Supplier Guiding Principles (SGP)and Coca-Cola HBC Principles for Sustainable Agriculture (PSA)  and we assess critical suppliers' compliance on an annual basis. 

In addition, we have developed an environmental, social and governance supplier pre-assessment process for our strategic buy segment which includes multiple criteria for supplier selection across all main pillars of our guiding principles. We monitor compliance of our Significant Suppliers primarily by utilising, among other tools, Supplier Guiding Principles compliance audits, EcoVadis Ratings (CSR Assessment Tool), EcoVadis IQ Plus with Vitals, CDP and Altruistiq GHG Emissions platform.

We also recognise supplier certifications as per international standards including ISO 9001, 14001, 45000 and FSSC 22000. For agricultural commodities, we recognise the Rainforest Alliance, Fairtrade International, Bonsucro (Mass Balance Chain of Custody Standard), Sustainable Agriculture Initiative Platform (SAI Platform), Global G.A.P.  & GRASP, ISCC+, VIVE certifications to name a few. 

Our Suppliers acknowledge our Supplier Guiding Principles and are expected to comply as a minimum with applicable environment and local labour laws and core international conventions. These principles also communicate our values, and our expectations for responsible business practices.

We aspire to 100% of our suppliers accepting our SGPs by utilising our ‘SGP Coverage Triangle’ with three checkpoints throughout the Procure-To-Pay process:

SGP_Coverage_Triangle SGP_Coverage_Triangle

In our own business, we are promoting a 100% quality culture with zero tolerance for failure to meet standards. This approach extends to our Suppliers as well. We monitor compliance of our Significant Suppliers through third party compliance audits leveraging multiple credible sources such as but not limited to, TCCC SGP Audits, SEDEX SMETA and EcoVadis Ratings (CSR Assessment Tool). Suppliers are required to submit corrective actions to the 3rd party audit bodies when a non-conformance is identified during the audits as a remediation activity and their licence to operate in The Coca-Cola System as a supplier can be recalled if rendered necessary, until actions are taken to secure compliance to System standards.

In 2025 we identified 181 Suppliers with potentially environmental impact.  All Suppliers were instructed to develop corrective action plans and demonstrated improvement through the year. More detailed information is available at 2025 GRI Content Index section 308-2 “Negative Environmental Impacts in the Supply Chain and Actions Taken”.

In 2025 we identified 81 Suppliers with potential labour & human rights impact, all of which developed corrective action plans and demonstrated improvement. More detailed information is available at 2025 GRI Content Index section 414-2 “Negative Social Impacts in the Supply Chain and Actions taken”.

For further information on how we screen and assess our Suppliers for Risks in Coca-Cola HBC please refer to section “Supplier Risk Management” below.

ESG Supplier Performance Benchmarking

We consider as a priority providing our Suppliers with information on the gaps identified in their ESG performance, support them to develop corrective actions and offer access to capacity building programmes and benchmarks against their industry peers contributing to a sustainable and socially responsible business ecosystem.  We have developed two types of benchmarks for our Suppliers:

a)    External:  EcoVadis platform gives the participants access to insights from global supply chain ratings based on data derived from 175,000+ companies assessed by EcoVadis across 230+ industries and 180+ countries.

53.9

Overall

+3.8  compared with benchmark

55.2

Environment

+4.4 compared with benckmark

55.6

Labour & Human Rights

+3.0 compared with benchmark

52.1

Ethics

+4.6 compared with benchmark

47.7

Sustainable Procurement

+6.0 compared with benchmark

2026 EcoVadis Coca-Cola HBC Supply Base benchmarking summary (EcoVadis Date reference: 15th May 2026)

 

b)    Internal: We collaborated with EY denkstatt® to develop  customised methodology for our significant Suppliers 

2025 Benchmarking Summary 2025 Benchmarking Summary

2025 EY denkstatt CCH SBA Supply Base benchmarking summary

For more information please visit: 2025 ESG Benchmark & Assessment methodology in Cola-Cola HBC Sustainability Monitoring Program (pgs. 16-88)

Engaging with our suppliers

Partnering is the only way for businesses and society to find sustainable solutions.

Our Chief Executive Zoran Bogdanovic, who is a member of WEF’s Alliance of CEO Climate Leaders, said: “On this journey to net zero, there are still corners we cannot see around. But innovation, partnership and trust – along with the right mindset – will continue to open up more opportunities for a sustainable future.”

Collaboration with our Suppliers, we consider a strategic advantage and the cornerstone for improving our overall performance and building a responsible and sustainable supply chain.  We actively seek to partner with our suppliers through our joint value creation initiatives, sustainability events, industry associations, workshops on sustainable supply, annual supply chain innovation workshops, materiality survey and CSR platform for ethical and sustainable supply chains.

In Coca-Cola HBC we held our first Group Supplier Sustainability Event on 14th April 2021: 'Doing Good Together', which was attended by over 300 participants from all over the world. During the virtual event, company and external experts provided context on the international drivers and challenges on environmental, social, and governance (ESG) factors facing the industry as well as examples of best practices and new opportunities arising from sustainability.  

In November 2023, we held our 2nd Virtual Supplier Sustainability Event ‘Opening up a more sustainable future together’ where we invited all our Group Critical suppliers and talked about emissions reduction, biodiversity and deforestation. More than 400 people from almost 200 vendor organisations, The Coca-Cola System colleagues, and trade partners joined our virtual Supplier Day conference. Our Chairman of the Board, Anastassis G. David opened the conference, and we were also joined by representatives from The Coca-Cola System and Coca-Cola bottlers. Our partners and the World Economic Forum offered their expert guidance, tools and tips for suppliers on what climate action they can take with focus on Emissions. Our suppliers Nordzucker, Ball Corporation and Graphic Packaging International shared their ESG and emissions best practices.

Since then, we have moved our focus to our significant suppliers that make critical contribution to our ESG performance across our territories. We initiated deep dive sessions to take our discussions on ESG practices to a deeper level and started to develop  our joint ESG journey. With these suppliers, we meet on an annual basis as a minimum.  These meetings have a dedicated ESG agenda on for example GHG glidepath, Sustainable Agriculture, Renewable energy roadmaps, Water Management practices, Deforestation and Social Responsibility activities. During these discussions, Sustainability experts come together to exchange information on progress of ESG roadmaps and identify joint initiatives that promote ESG practices. 

In addition, local supplier sustainability events are organised across our markets, bringing together key suppliers to discuss ESG priorities, share best practices, and strengthen collaboration on sustainability goals.

Supplier Sustainability Events
  • Coca-Cola HBC Stakeholder Forum – Virtual - November 2025
  • Warsaw, Poland - November 2025
  • Belgrade, Serbia – May 2025
  • Coca-Cola HBC Stakeholder Forum – Virtual - December 2024
  • Belgrade, Serbia – May 2024
  • Warsaw, Poland - December 2023
  • Virtual Supplier Sustainability Event - Group Level, 
  • November 2023
  • Belgrade, Serbia – June & October 2023
  • Lagos, Nigeria – July 2023
  • Warsaw, Poland - November 2022
  • Athens, Greece - June 2022
  • Warsaw, Poland - November 2021
  • Athens, Greece - September 2021
  • Virtual Supplier Sustainability Event - Group Level, 
  • April 2021Vienna, Austria - May 2019
  • Budapest, Hungary - May 2019
  • Warsaw, Poland - June 2018
  • Schimatari Plant - June 2018 
  • Brüttisellen, Switzerland - March 2017
  • Belgrade, Serbia - September 2017
  • Moscow, Russia - November 2017

Acceleration through partnership

It is important that we work closely with our suppliers to accelerate our sustainability journey, as their environmental and social impact has an effect on the footprint of our value chain and vice versa. Within the breadth and scale of societal, ecological and environmental challenges facing the world, it is impossible that one single stakeholder can have all the answers. Partnering is the only way for businesses and society to find solutions.


cch-image

"We are committed to minimising environmental impact and complying with the highest industry standards, relevant laws, and conventions.

We consider our supplier relationships to be strategic assets that contribute to the overall success of our organisation. By partnering with our suppliers through collaboration, communication, and a focus on mutual value, we aim to unlock the full potential of our supply chains to meet the needs of our customers, consumers, and communities, while pursuing shared sustainable growth.”

Ziad Husseini Chief Procurement Officer

Specifically, regarding GHG Emissions, in October 2021, we committed to achieving net zero emissions across our entire value chain by 2040. In 2025 we embraced SBTN targets and now updating our practices to track FLAG and non-FLAG emissions separately and set respective goals. To address the 90% of emissions in Scope 3 resulting from third party actions, we have broadened our existing partnership approach with suppliers.

In this respect the Procurement Function launched further collaboration with critical suppliers in Raw and Packaging Categories, reflecting our joint commitment to reduce emissions efficiently in an accelerated manner together with The Coca-Cola System.

In 2022 Coca-Cola HBC joined the collaborative framework across The Coca-Cola System to calculate emissions using the Supplier-Specific method (SSEF). This involves gathering suppliers' operational activity data, identifying the right Supplier Specific Emissions factor(s), and converting the activities to measurable CO2e performance. In 2025 we upgraded this activity, introducing a specialised GHG Emissions Measurement Tool, Altruistiq Platform, that is built with focus on the Food & Beverage industry. The platform supports The Coca-Cola System to drill into supplier-specific emissions at ingredient/material level, identify our highest-impact relationships, compare supplier performance, and prioritise engagement where it matters most. 

For less mature suppliers, we recognised the need to help build critical knowledge on emissions management and leveraging best practices. For this reason, we engaged with Guidehouse on their capacity building programme the SLoCT(Supplier Leadership on Climate Transition), and provide training that enables suppliers to establish a strong foundation for their GHG emissions management journey.

The efforts we are placing with Suppliers to build their capabilities, have started generating significant results. The targeted discussions and initiatives we are having in Coca-Cola HBC with our suppliers, are proving to be very efficient and fruitful. 

We engage in a very large number of activities across all our BUs together with our Suppliers to promote the sustainability agenda. Some activities with significant sustainability impact include but are not limited to the following examples:

In Egypt and Nigeria, our partners have actively engaged and exploited every opportunity to leverage the knowledge offered to them:  our Egyptian sweeteners suppliers enrolled in the GHG capability building programme to be supported in their own GHG emissions journey.  Our biggest Sugar and High Fructose Starch Syrup (HFSS) suppliers in Egypt started in 2025 delivering sustainable sugar for Egypt and we continue to invest in growing the quantities further in 2026. Our key sugar supplier in Nigeria has successfully been accepted as a Bonsucro member and has secured 100% sustainable sugar crops for our local operations since 2024. 

We have launched a pilot Farm level programme with our main sugar supplier in Europe for beet sugar crop production with optimised FLAG emissions via new low-carbon fertiliser, deployed successfully across participating agricultural farms targeting 2025-2026 crops. The pilot is progressing very well and supports establishing a solid basis for further scaling.

Since 2024, we have started working on EU Deforestation Regulation (EUDR) and we have reached readiness to implement it. On Biodiversity and Deforestation, we are proactively collecting all the necessary information from our relevant significant suppliers on Group and local level to report the deforestation-free supply chain and to be able to create action plans for compliance by the end of 2026 across all main agricultural commodities. 

In 2025, we invested €236 million capital expenditure (Capex) on projects supporting the implementation of our climate transition plan, representing 28.5% of total Capex. We also invested €55 million driven by a higher cost of recycled PET compared to virgin PET, as we succeeded in our strategic objective to reach 35% rPET by 2025, positively influencing both the reduction of our scope 3 emissions and the transition to a circular economy. Almost 50% of our requirement for recycled PET are served in-house, which also reduces costs. In 2024, five of our water brands were sold in 100% rPET bottles. In addition, the plant’s use of 100% renewable electricity reduces CO2 emissions per preform by up to 70%, compared to virgin plastic.

In 2025, we accelerated our circular economy and sustainability strategy by expanding the use of recycled PET (rPET) across our packaging portfolio in line with the EU regulations. In Italy, one operation transitioned all 0.5L water SKUs to bottles containing 50% recycled PET, while another fully converted its 0.5L bottles to 100% recycled PET. Beyond Italy, seven Business Units (Croatia, Greece & Cyprus, Czech Republic, Hungary, Poland & Baltics, and Bulgaria) that previously relied entirely on virgin PET adopted rPET for the first time, marking a major milestone. While some EU countries had already achieved 100% rPET in previous years, additional EU markets increased rPET content placed in the market to 35%, with select SKUs reaching full rPET content in the fourth quarter. Non-EU markets also progressed, with Serbia, North Macedonia, Bosnia & Herzegovina and Ukraine introducing 100% rPET for specific SKUs, and Nigeria implementing a phased approach starting at 10% and reaching 14% by October. Overall, this initiative replaced more than 30,000 metric tonnes of virgin PET with recycled material placed in the market and saved carbon emissions by over 75,000 tonnes, reinforcing our commitment to circularity and climate impact reduction. 

In Nigeria in 2025, we introduced a new lightweighting solution for PET preforms used in SSD and water bottles. The adoption of the GME 30.40 neck finish enabled a weight reduction of just over one gramme per unit, delivering meaningful material savings and lowering the carbon footprint of our packaging. Additional measures, such as transitioning to natural-coloured closures and harmonising label specifications, contributed to further reductions in material use and supported our Scope 3 decarbonisation efforts. 

For Cans, additional lightweighting initiatives across several European markets were introduced, despite the fact that in Europe our cans are the lightest in The Coca-Cola System. In Romania, Poland, Baltics, Austria, Hungary, Greece, Cyprus, Ukraine, and Italy we have worked with our vendors to redesign the bodies, optimising further the weights for 150ml, 250ml and 330ml cans by approximately 2.5% through precision engineering, refining specifications and leveraging innovative manufacturing processes, saving more than 90 tonnes of aluminium and avoiding approximately 450 tonnes of CO₂ emissions. 

Our secondary packaging strategy also advanced significantly such as Labels optimisation initiatives across Ireland, Romania, and Hungary. In Ireland, the transition to low-density film for BOPP labels improved material efficiency, reducing plastic use by 12%. In Romania, reducing the height of OPP labels for 2L SSD bottles lowered material consumption and contributed to an estimated reduction of nearly 20 tonnes of CO₂ emissions. In Hungary, harmonising BOPP label heights across key brands reduced label material by 9%, avoiding approximately 6 tonnes of CO₂ emissions annually. 

In Ireland, we reduced cardboard tray weight by 7% across Monster SKUs, avoiding around 90 tonnes of CO₂ emissions. We also introduced nano stretch film for secondary packaging, cutting plastic use by 17 tonnes and reducing emissions by approximately 45 tonnes. In Hungary, lighter can trays lowered fibre content by 1.4%, in Nigeria we replaced corrugated layer pads with pallet glue eliminated cardboard use and avoided about 593 tonnes of CO₂ emissions. 

In Poland and Baltics, we introduced shrink foil containing 30% post-consumer recycled content, reducing virgin plastic use and cutting emissions by more than 425 tonnes of CO₂. In Serbia, shrink film thickness was reduced by 10%, in Italy, procurement integrated shrink film with 50% recycled content, significantly reducing reliance on virgin plastic and in Egypt, secondary packaging was redesigned for single-serve packs, reducing shrink film size and saving 60 tonnes of plastic. Collectively, these initiatives avoided more than 1,150 tonnes of CO₂ emissions across our operations. 

Nano stretch film replaces conventional pallet wrap and significantly reduced plastic use. From Bulgaria and Austria to Romania, Hungary, Serbia, the Adria Business Unit, and the Czech Republic, the transition to thinner film achieved notable reductions in packaging weight and material consumption. Collectively, we delivered a combined reduction of more than 600 tonnes of CO₂ emissions across our operations, underscoring the impact of smarter packaging solutions on climate goals. 

Beyond packaging, we continued to decarbonise logistics through fleet electrification, alternative fuels and infrastructure upgrades. Electric trucks and vans were deployed in Switzerland, Ireland, Northern Ireland, Hungary and Bulgaria, while Serbia and Montenegro transitioned to hybrid fleets. Selected delivery routes in Bulgaria were converted to electric buses, and HVO fuel was introduced in specific markets. The replacement of LPG forklifts with electric models in Hungary further contributed to emissions reduction. Collectively, these actions reduced logistics-related emissions by approximately 2,800 tonnes of CO₂ and supported our long-term transition to low-carbon transportation. 

Energy efficiency and renewable energy remained key priorities. At our Knockmore Hill site in Northern Ireland, LED lighting upgrades and the introduction of locally sourced biomethane for the Combined Heat and Power (CHP) plant delivered annual savings of more than 1,200 tonnes of CO₂. In Romania, the installation of 1 MW solar photovoltaic system at the Timișoara plant strengthened energy security and reduced reliance on grid electricity. 

Our focus remains on driving long-term competitiveness, protecting natural resources and creating shared value for customers, communities and stakeholders. 

More examples of key joint activities with Strategic Vendors can be found under the 2025 GRI Content Index Section 2-6 “Activities, value chain and other business relationships”. 


Supplier Risk Management

Environmental Social & Governance (ESG) is a strategic imperative for Coca-Cola HBC as well as a topic considered critical not only at the board level, but also throughout our organisation (Coca-Cola HBC Sustainability Governance).

As with any key strategic imperative, careful management of all the risks is essential. In Coca-Cola HBC we follow a well-established discipline of Risk Screening and Risk Assessment across our supply base, depending on the significance of suppliers in our supply chain in terms of business relevance, spend and ESG Performance. ESG screening and assessment in Coca-Cola HBC is covering our entire spectrum of our Suppliers, however the intensity of our programme depends on the significance of each Supplier within the Supply Chain.

In Coca-Cola HBC we initiate our assessment journey with 1st level Risk Assessment based across our supplier universe of approximately 13,600 parent suppliers, leveraging the EcoVadis IQ Plus methodology as a starting point. EcoVadis IQ Plus leverages intelligence from the world’s largest sustainability performance database, our own procurement data, and screening of supplier-specific public documents, news and risk factors. In this way we gain supplier risk transparency based on validated data covering industry sector, country, and company-specific factors. EcoVadis IQ Plus offers the possibility to initiate an EcoVadis Risk Assessment request straight from the IQ Plus platform. Our critical suppliers are invited to subscribe to EcoVadis Ratings (CSR Assessment Tool)that hosts a collaborative network to manage the sustainability performance of suppliers. In 2024 we introduced an additional Risk Assessment tool namely EcoVadis IQ Plus with Vitals that delivers a powerful risk management solution that helps users address regulatory requirements. It includes an AI-powered document scan, collection, and review capability, advanced risk mapping, direct supplier input via Vitals light questionnaire, and Live News Monitoring (LNM).

A comprehensive EcoVadis dashboard gives us aggregated data and capabilities to understand our sustainability risk/opportunity landscape, help meet regulatory reporting requirements and fine-tune our assessment strategy.

As a next step, for suppliers of significance to our operations and supply chain continuity, we drill down further into their ESG practices and performance leveraging more detailed and elaborated screening and assessments to identify ESG risks. These tools are a combination of activities that our Procurement Sustainability Team is diligently performing and include, but are not limited to, the following:

  • EcoVadis Ratings (CSR Assessment Tool): this is a 3rd party collaborative assessment platform that offers us visibility in the ESG performance of our suppliers reported under 4 main pillars that contain 21 different sustainability criteria: Environment, Ethics, Labour & Human Rights, Sustainable Procurement.  The criteria are based on leading standards such as the GRI, UNGC, ISO 26000, ILO etc. and is supervised by an international scientific committee. We integrate EcoVadis ratings across the procurement lifecycle for the Coca-Cola HBC Strategic Suppliers across our Group and our Business Units and use EcoVadis as a transformative tool for our teams. Through EcoVadis we can track not only performance but also and equally important the supplier action plans, status and improvement in ESG matters year-on-year.
  • The EcoVadis overall score (0-100) reflects the quality of the company’s sustainability management system at the time of the assessment and also acts as a benchmark between different companies and industries.
  • The medals criteria for scorecards published from 1 January 2025 are as follows:
    • Platinum - top 1% (99+ percentile )
    • Gold – top 5% (95+ percentile)
    • Silver - top 15% (85+ percentile)
    • Bronze - top 35% (65+ percentile) 
  • No medal is awarded to a company if it scores below 30 in any of the four themes: Environment, Labour & Human Rights, Ethics, and Sustainable Procurement.

  • Starting in 2017 we piloted 140 Suppliers on the platform and have worked diligently since then to develop the programme. By May 2026 we had exceeded 2,460 Suppliers’ assessments with EcoVadis. Our plans are to extend further the 3rd party CSR assessments to ensure more objectivity and equity amongst our suppliers. EcoVadis IQ Plus with Vitals has been added in our Risk Assessment portfolio as part of this effort.

  • Supply Base Assessment (SBA): this is a deep dive and detailed view to the T2 level of the Coca-Cola HBC Group Critical Suppliers. This is performed on a yearly basis by a specialist consultancy in Sustainability (EY denkstatt) with the collaboration of our Strategic Procurement Managers that are responsible for the highest impact and spend Procurement Categories. The SBA covers areas such as Water risk, Climate Change, Forced Labour, Child Labour, Disregard of Labour Rights, Working Conditions, Biodiversity & Financial Risk and it includes both Tier 1 suppliers as well as Tier 2 suppliers.

  • Supplier Guiding Principles (SGP) Audits: TCCC and its affiliate Bottlers such as Coca-Cola HBC are committed to upholding fundamental principles of international human and workplace rights everywhere we do business, and we seek to develop relationships with suppliers that share similar values. Our commitment to respecting human rights is formalised in our Human Rights Policy and our Supplier Guiding Principles. Third-party assessments are a critical way to ensure that our system and supply chain operate in a manner that is consistent with the Company’s commitment to fair, safe, and healthy workplace conditions. Therefore, for key Coca-Cola System Ingredients, Primary Packaging suppliers and Global Marketing suppliers we monitor the process and compliance via 3rd party SGP audits. Suppliers are physically audited for compliance with our Supplier Guiding Principles (SGP) on a regular basis and audit cycles are conducted via independent 3rd party auditing established institutions. Suppliers' facilities identified with very high ESG risks receive a corrective action plan that they are obliged to execute within a given time frame. In the case that any supplier with a Corrective Action Plan fails to pass subsequent audits, they are given a final warning and are prohibited from further contracting until issues are rectified.

  • WWF Water Risk Filter (WRF): is a leading, online tool that enables companies and investors to Explore, Assess, and Respond to water risks. The WRF assessment is based on a Supplier’s geographic location(s). With its unique ability to combine state-of-the-art basin data with industry-weightings and operational information, the tool helps us better understand important aspects of water challenges across our supply chain and strategically plan for actions to mitigate these risks. Suppliers receive a questionnaire to fill in which we subsequently upload in the Water Risk filter on-line tool to generate the respective Risk Profile per Supplier location. In Coca-Cola HBC we use the WRF to assess all Direct Suppliers and specific Indirect Suppliers with potential water-related impact.

  • WWF Biodiversity Risk Filter (BRF):  is a global online tool that enables companies and investors to assess and respond to biodiversity-related risks across operations, supply chains, and investments. The tool combines spatial biodiversity and ecosystem data with industry classifications and site-level information to assess biodiversity dependencies and impacts. It uses geospatial indicators such as ecosystem integrity, species sensitivity, and environmental pressures, and evaluates risks across physical, regulatory, and reputational dimensions linked to nature loss. Suppliers provide a questionnaire, which is then uploaded into the tool to generate a risk profile and overall biodiversity risk score per site. In Coca-Cola HBC we use the BRF to assess all Direct Suppliers and specific Indirect Suppliers with potential biodiversity-related impact.

  • Altruistiq GHG Platform actively engages with our  GHG critical supply base to collect supplier-specific data for CSRD compliance and SBTi validation, supports us to Track progress toward science-based targets leveraging supplier-specific data and secures data collected also meets CSRD and CDP requirements. This way we are able to identify the suppliers that drive our Scope 3 emissions and prioritise engagement on actions where the impact is greatest. The Altruistiq expert team guides the supplier engagement and support developing knowledge and understanding on how to measure and report GHG emissions data in a consistent manner.  

  • SEDEX: Used to support ESG assessments. We request SMETA reports from suppliers and expect them to implement corrective actions when required.

In Coca-Cola HBC we are also monitoring for stability beyond ESG data, including:

  • Sanctioned countries, criminal and terrorists’ ties and operational performance via the Exiger Platform. Exiger is revolutionising the way corporations, government agencies and banks manage risk and compliance in their third parties, supply chains and customers through its software and tech-enabled solutions. Exiger’s mission is to make the world a safer and more transparent place to prosper.

  • Moody’s Financial assessments: Credit research provided by Moody’s Analytics includes extensive and detailed coverage on the creditworthiness of Coca-Cola HBC Critical Suppliers. This research enables us to assess risk and opportunities associated with our supply chain and develop proactively risk management programmes.


SUSTAINABLE SOURCING

All suppliers are required to meet our Supplier Guiding Principles. These principles communicate our values and expectations of compliance with all applicable laws and emphasise the importance of responsible workplace practices that respect human rights.

The sourcing of our raw materials accounts for a large portion of our economic, operational and environmental footprint, and the behaviour of our suppliers directly impacts our sustainability performance. We therefore consider our suppliers as critical partners, as well as contributors to the ongoing and sustainable success of our business.

Ingredients are sourced under a common approach across The Coca-Cola System (TCCS) and governed byTCCS Principles for Sustainable Agriculture (PSA). The PSA and the System covers a large scope of ingredients, including but not limited to, sugar, corn for High Fructose Corn Syrup (HFCS), different types of juices, coffee etc. Most of the key ingredients are purchased together with TCCC, as a result, we address many of the issues that we face in our supply chain as a joint Coca-Cola system.

The scale and uniform approach of The Coca-Cola System help us source our raw materials sustainably while mitigating business risks. This enables us to balance the costs of sustainability by leveraging relationships and initiating new opportunities, ensuring that our agricultural suppliers (T1) and respectively their suppliers/ farmers (T2+) operate a sustainable business.

Suppliers are expected to comply with PSA requirements and obtain relevant sustainability certifications in order to support the sourcing of sustainable agricultural ingredients and products across The Coca-Cola System. 

 Through the PSA requirements, Coca-Cola HBC and The Coca-Cola System:

  • Work with suppliers to improve sustainability practices on both processing and farm level  
  • Increase transparency in farming operations and compliance with The Coca-Cola System farming standards
  • Support capability building and continuous improvement across our upstream agricultural supply chain, starting with our key suppliers (T1) and reaching out to the collaborative farms (T2 +)   
  • Collaborate with International Standards specialist organisations to encourage and promote sustainable farming and provide access to tools, best practices and critical knowledge

Each bottler has a different mix of agricultural ingredients in scope, always relevant to their market and product mix. Of all PSA categories, the ones that are relevant to Coca-Cola HBC direct purchases are Sweeteners (Sugar & HFCS) and Juices (Fruit crops).  

In Coca-Cola HBC we also operate as Distributors for a number of products that we treat as Finished Goods Distribution business. We purchase the requirement of coffee and tea for Coca-Cola trademark beverages from TCCC. All coffee, and tea suppliers of TCCC must demonstrate compliance with the PSA by using global sustainable agriculture standards and assurance schemes, including Rainforest Alliance and Fairtrade.

As part of The Coca-Cola System and one of the biggest bottlers participating, our principles are rooted in protecting the environment, upholding human and workplace rights, securing biodiversity and helping to build more sustainable communities. These principles are showcased in the Principles for Sustainable Agriculture (PSA), which provide guidance to our suppliers of agricultural ingredients. The PSA covers a large scope of ingredients, including but not limited to, sugar, HFCS, different types of juices, coffee, pulp & paper which are the key agricultural ingredients for Coca-Cola HBC.

The complete guidance on what is the PSA and how it can be achieved can be found under The Coca-Cola Company PSA Supplier Guide.

Bonsucro is The Coca-Cola System's most preferred sustainable sugar cane standard. TCCC, on behalf of the System, worked with Bonsucro members to create the first global metric standard for sustainable sugar cane production, and was the first to purchase Bonsucro certified sugar in 2011. TCCC also achieved Bonsucro Chain of Custody Standard certification, which enables the tracking of claims on the sustainable production of Bonsucro sugar cane and all sugar cane-derived products along the entire supply chain.

Responsible production and resilient supply chains create lasting value. Businesses, communities, and the environment all benefit from high standards. Certified Bonsucro members perform better than the average on key metrics (Bonsucro Reference: Bonsucro in the 2024-2025 Outcome Report):

  • 285,000 workers worldwide are covered by the human rights measures detailed in the Production Standard. (p.4)
  • Certified producers reduce the rate of accidents by 42% in mills and 45% in farms after 5 years of certification. (p.4)
  • Certified farms reduce water consumption by an average of 31% and GHG emissions by 13% in 5 years of certification (p.4)
  • Bonsucro certified sugar represented 9% of global production of sugar from sugarcane (ISO Sugar Yearbook 2024) (p.4)
  • Bonsucro certified farms reduce their fertiliser use by an average of 9% over five years of certification. An important way they are achieving this is by using less nitrogen fertiliser (14% reduction over five years), which also has significant benefits for reducing GHG emissions. (p.15)
  • Currently, on average, Bonsucro certified farms pay 26% above the national minimum wage. (p.21)

This framework for sustainable sourcing is integrated into internal governance and procurement processes. Our 2025 target for ingredient sourcing was to achieve 100% certification of our key agricultural ingredients against the Sustainable Agriculture Guiding Principles. Pulp & Paper did not participate in the 2025 targets, but they were tracked for compliance regardless.

In 2025, 95% of the key commodities we purchased for use as ingredients were certified. Specifically, in 2025 we achieved the following PSA certifications:

  • 94% in Sugar and 100% in HFCS (or 95% for Sugar & HFCS together)
  • 99% for Juices (Fruit crops)

We are committed to promote Sustainable sourcing practices and recruit more key agricultural Suppliers under PSA compliance, in close cooperation with The Coca-Cola System. 

For Coca-Cola HBC distributed products such as Costa Coffee that originate from TCCC, we collect this information directly from them.

In 2025 the Costa Coffee sustainably sourced beans in line with the PSA was:

We have discontinued the distribution of plant-based drinks and therefore Soya is no longer relevant to our operations.


CAPACITY BUILDING PROGRAMME & dEVELOPMENT MEASURES

In Coca-Cola HBC we recognise the value of enabling our own people and suppliers’ teams to develop and strengthen skills and abilities and support them to effectively navigate across the ESG spectrum.

Capability Building programmes and development measures help the teams achieve their objectives, manage challenges, establish good governance, and contribute to organisational growth more effectively. The objective is to ensure that both buyers and suppliers are able to integrate sustainability into the procurement practices and understand the ESG impacts in the supply chain. It also fosters a sense of ownership and empowerment, so that our buyer community and our vendor partners gain greater control over their own future performance.

In this respect in Coca-Cola HBC, we have invested in the development of capability building programmes & developmental measures for our buyers and suppliers to strengthen ESG knowledge, enhance technical capabilities, and improve sustainability performance. These initiatives may include training, collaborative system development and progress measurement through collaboration with specialist organisations to provide in-depth technical expertise on ESG matters.

Emissions Educational Programmes

As part of the journey on driving down Scope 3 emissions and accelerating the learning curve of our suppliers in GHG management, as a System together with TCCC and other bottlers we decided to join  Supplier Leadership on Climate Transition collaborative (SLOCT), an initiative dedicated to mentor and train suppliers in emissions reduction strategies. 

Supplier LOCT partners represent many industries and as they continue to grow, the number of shared suppliers increases. Our combined effort with Industry peers through S-LOCT allows us to support a larger number of suppliers and ultimately have a greater impact. We’re proud to be able to expand our impact through collaboration. 

S-LOCT mobilises collective climate action by providing suppliers with resources, tools, and knowledge to support their own climate journeys. The 2025 SLOCT Impact Report highlights how, over the past five years, SLOCT has grown into a global network of 30 partners, reaching 2,500+ supply chain companies and 9,000+ learners across 79+ countries, all driving a more sustainable future. The courses are tailored to fit the needs of diverse businesses including those with sustainability teams and those who are just starting their climate journey. 

S-LOCT Climate School Courses have three primary components: 

  • An educational seminar series 

  • Supplier maturity scoring, with four levels of recognition 

  • A monthly check-in to drive dialogue for brands 

The S-LOCT HUB launched in March 2026 and stands as the digital backbone of their global supplier community. The HUB is the primary platform where suppliers come together to accelerate climate action through collaborative learning, sharing of best practices and leveraging published resources. The HUB complements the Climate School to deliver continuous market insights, ongoing professional development, interactive webinars and events. Suppliers receive customised recommendations based on their climate maturity, ensuring actionable inputs. Progress tracking and reporting are also part of the HUB, empowering our suppliers to visualise their progress against specific goals and benchmarks to peers.  

For more information, you may download the Supplier LOCT 2025 Impact Report

Sustainable Agriculture Programmes:

Sustainable agriculture offers solutions to interrelated issues such as human rights, water security, climate resilience, greenhouse gas (GHG) emissions reduction and women’s empowerment.

We do not buy agricultural raw materials directly from farms, but mostly processed and refined ingredients from suppliers. Therefore, it is very important to us to work with our suppliers to achieve our vision of sustainable agriculture and to work with them to engage their farm base, with emphasis on collaboration and continuous improvement.  

We are also committed to collaboration across the wider industry and support credible third-party standards to simplify assurance and certifications for the farmers in our supply chain. For example, the Farm Sustainability Assessment (FSA) of the Sustainable Agriculture Initiative (SAI) Platform, the Bonsucro sustainable cane standard and Rainforest Alliance certifications are three of the leading standards we support.  

As an example, Bonsucro is The Coca-Cola System's most preferred sustainable sugar cane standard. TCCC, on behalf of the System, worked with Bonsucro members to create the first global metric standard for sustainable sugar cane production, and was the first to purchase Bonsucro certified sugar in 2011. TCCC also achieved Bonsucro Chain of Custody Standard certification, which enables the tracking of claims on the sustainable production of Bonsucro sugar cane and all sugar cane-derived products along the entire supply chain.

Through our active recruitment of our sugar suppliers and continuous support of the Bonsucro Certification, we leverage Bonsucro specialists to work with businesses of all kinds across the sugarcane sector to improve their social, environmental and commercial performance, bringing together a thriving international community that is creating a sustainable modern industry.

Bonsucro use their expertise to deliver training, develop resources and run impact projects and help our critical Tier 1 and Tier 2 supply base make the changes needed to achieve sustainability and gain independent certifications when they successfully do so.

Rainforest Alliance, Fairtrade International, Sustainable Agriculture Initiative Platform (SAI Platform), Global G.A.P.  & GRASP, VIVE, ISCC+ certifications equally have in place similar to Bonsucro farm level support and development programmes that secure the farmers are able to continuously improve and maintain their PSA certifications.

ESG Educational Programmes:

EcoVadis goes beyond assessment and the development of corrective action plans to help our Buyers and Suppliers develop their knowledge around the entire spectrum of ESG matters. This they achieve by means of the EcoVadis Academy.

The academy contains courses designed to help our registered Suppliers and Buyer community improve their sustainability management practices. The course materials cover policies, actions and reporting across the 4 sustainability themes as well as broader topics such as training, certification, and risk management. All courses have an introductory chapter outlining the content of the course and an animated video providing an overview of learning objectives. Courses also feature customer testimonial videos and guidance for those getting started and conclude with a question quiz. EcoVadis Academy courses are interactive, engaging, and require a high level of participation.

Moreover, Coca-Cola HBC in collaboration with EcoVadis we have developed a series of customized educational trainings, open to all our Critical Suppliers and our Buyers, that we conduct on annual basis in order to support our vendors and their teams develop their knowledge on significant ESG issues and keep them up to speed with latest developments on regulatory and market level.  While many of these trainings are delivered in partnership with EcoVadis, some are also conducted directly by our internal teams of experts.

Topics for 2023-2025 Training Series:

  • Introduction to Sustainability
  • Driving improvement 
  • Modern Slavery Act
  • Labour Practices & Human Rights 
  • Carbon and GHG Emissions
  • EcoVadis Assessment and Corrective Action Plans
  • EU Deforestation Regulation (EUDR)
  • Single use Plastic Directive (SUP)& PPWR

Corrective Action Plans Support:

For those suppliers that demonstrate high risks and low maturity we have introduced in 2023 specific series of trainings under the theme: “Driving ESG Improvement”.

Moreover, we offer "ESG performance debrief sessions" conducted by EcoVadis specialists in collaboration with the responsible vendor teams. These sessions support our suppliers in understanding their assessment results and identifying practical steps to enhance their ESG performance. These debrief sessions are prioritised for suppliers that exhibit the lowest scores across our EcoVadis assessed supplier universe and are targeted to ensure suppliers develop solid understanding on areas for improvement and how to get there.  

Top To Top Supplier Engagement Meetings in Sustainability

Top-level engagement and direct communication between senior leaders demonstrate commitment to supplier relationships, fosters strong collaboration, ensures a clear understanding on corporate goals and priorities, and ultimately enables the exchange of best practices and knowledge. This approach fuels faster problem-solving, drives innovation, and delivers measurable results. Since 2022, we’ve established a consistent T2T programme focused on Quality, HS&E and Sustainability with key ingredient and packaging suppliers. This programme is not just about aligning goals but also about exchanging ideas and insights on our most critical priorities and jointly exploring potential solutions to challenges or non-compliances.


Becoming a Coca-Cola HBC supplier

Coca-Cola HBC aspires critical raw and packaging suppliers to embrace the following ESG disclosure principles, targets or certifications (as applicable):

Ingredient and packaging suppliers must also achieve certification to FSSC 22000 for food safety or equivalent for FSSC 22000, recognised under GFSI framework.

A prerequisite to become listed as a Coca-Cola HBC new supplier, upon successfully achieving an award through the Coca-Cola HBC Sourcing Process, is to commit to the Coca-Cola HBC Supplier Guiding Principles, and to the extent these apply - theCoca‑Cola HBC Code of Business Conduct and Anti-Bribery Policy. These Policies make clear the values and behaviour we expect and audit in our value chain.