Learning and Development

Investing in all our futures.

Growth is built into our business. Growth for our company, our customers, and our people. It’s a dynamic, fast-paced, and challenging environment, where you’ll find lots of opportunities for personal and professional development. And all the support you need to achieve your full potential. 

The nature of our business means you’ll enjoy fresh challenges every day. In a friendly team culture where colleagues regularly share knowledge and inspire each other to achieve more. Where you’re encouraged to voice your opinions, continually push boundaries, and explore new opportunities. With constant learning, coaching, and mentoring, so you’re continuously progressing. And where your achievements are recognized and rewarded. 

You’ll have the chance to work with multicultural teams. To explore cross-border career opportunities. And to work on innovative projects with high profile brands. We’ll support you every step of the way. So we all grow and thrive together.


Zoran_quote

Above all, we place the highest value in nurturing our people, creating a wide range of opportunities for them to develop, be curious and learn, reaching their full potential. For us, people always come first.

Zoran Bogdanovic, Coca-Cola HBC CEO

 

With new challenges every day, at Coca-Cola HBC you’re constantly learning. From colleagues. From leaders. And through online courses and personal experience. We also offer a series of award-winning accelerated development programs. 

If you’re at the start of your career and want to develop high quality international commercial skills, this program is right for you. 

From day one, you’ll gain hands-on experience. You’ll start to understand our Field Sales and learn how to build strong customer partnerships. And you’ll enjoy international rotations in our local operations. Giving you the opportunity to develop your strategic talents, and contribute to local, national, and international projects.

Once you graduate from the program, you’ll be on your way to becoming a successful commercial leader, with operational and strategic expertise. 

Learn more about the programme

Fast Forward is a 12-14 month accelerated development program. It’s designed to identify high performers across our business and give them a fast track to the next leadership level. 

It’s about helping the best talent to develop the right mindset, relevant networks, and critical experience they need to reach their full potential. If you’re selected for the program, you’ll gain vital business experience to prepare you for your next role. This includes pairing you with an international peer for collaborative learning. And you’ll have access to mentoring, coaching, and formal training opportunities.

In 2023, 185 employees were enrolled onto Fast Forward. And 51% of them were promoted within 12 months of finishing the program. 

Find out more about the business benefits of Fast Forward here. Or learn about what the program involves by reading the Fast Forward Program Overview

Inspirational leadership is key to our continuing growth. And the Leadership Development Pathway (LDP) is designed to develop high performing people leaders. Leaders who inspire their teams to collaborate effectively, deliver strong performance, and produce quality results. 

This 10-month program focuses on learning collaboratively with peers from across the business. It’s about putting your learning into practice and receiving constructive feedback from leaders. And it includes training on diversity, equity, and inclusion to ensure we develop a more sustainable and diverse workplace. 

The LDP plays a key part in creating better employee experiences and accelerating business performance. As leaders see the benefit of developing their teams more effectively, it also leads to higher retention and productivity.

The Pathway is open to all leaders at every level across Coca-Cola HBC. 97% of managers who have experienced the LDP say the knowledge and skills they learned are critical to being an exceptional performer. 

Download The Leadership Development Pathway

How does it feel to experience our global Fast Forward program? We asked some of our people to tell us what they gained from it, both professionally and personally. Find out what they said. 



1,303

people in talent acceleration programs in last 3 years

86%

of our leaders are internally appointed

Performance for Growth

Exceptional performance is central to our Growth Story 2025. It’s about being agile and totally customer-centric. It’s about enabling our leaders to focus on performance when it happens, rather than managing it. And it’s about empowering our people to drive their own development. So, it’s not just another project or system upgrade. It’s a mindset and behavior transformation across the organization.

We believe that by taking the time to understand each person’s needs and providing ongoing feedback, we can ensure they reach their full potential and drive growth. So, our Performance Appraisal approach is aimed at accelerating individual growth and driving business impact. 

We call it  Performance for Growth (P4G). It’s designed to empower employees to drive their own development, and allow our leaders to focus on real time performance and agree on priorities during quarterly check-ins. It includes:

Agile goal setting – setting regular, measurable goals that are prioritized and reviewed frequently. This enables our people to stay on track, and progress towards our company’s strategic directions and their own development plans.

On-going dialogue between leaders and people - so leaders can provide feedback and support when needed. And they can understand each person’s professional development needs and what motivates them. Informal monthly check-ins enable leaders to make corrections and offer support. More formal quarterly check-ins focus on achievements, any changes in direction, and agreeing on prioritized goals for the next quarter.

A range of feedback loops – including peer-to-peer feedback, upward feedback, project and Agile teams’ feedback, and feedback from our customers. This can involve informal, on the spot feedback, or more structured feedback on request, based on our values and leadership behaviors. It’s available 24/7 as a mobile application.

Team-based performance management – enabling our DTPS teams to work in an Agile way. This is structured around Program Increments cycles (PI) that consist of six 2-week sprints. Self-managing Agile teams get together with business representatives and vendors to co-plan, prioritize deliverables, and agree on the work to be done. Performance is monitored over each 2-week sprint, each month, and each PI (every three months). At the end of each PI, the teams perform retrospectives, after action reviews. The team performance metrics contribute to individual self-performance reviews, along with any individual specific contributions to assess the Quarterly Performance.

Opportunity Marketplace

We’re focused on growth – for our customers, our business, and our people. And we believe one of the best ways to drive growth is to expose our people to different opportunities, teams, and environments. So, our Opportunity Marketplace encourages and supports collaboration across borders and departments. It’s a platform where anyone can post projects, or offer their skills and expertise. So, it’s an exceptional way for our people to extend their networks and learn from each other to boost their skills.

We’re proud to be ranked #14 in the Forbes World’s Top Companies for Women in 2024. 

Our Women’s Network plays a key role in creating a diverse and inclusive workplace where everyone feels they belong, and where they can achieve their full potential. It offers our female coworkers a forum where they can connect, share experiences, learn, empower, and inspire each other. So they can realize their personal and professional ambitions. Get to know some of our outstanding female colleagues!

Mentoring plays an important role in enabling our people to continuously learn and develop. Mentors and internal coaches offer personal and professional support to help you consider and achieve your aspirations. It’s particularly useful in helping new joiners and recently promoted managers to adapt to their new roles and be productive fast. 

At Coca-Cola HBC, mentoring is a two-way relationship based on mutual trust and respect. Both the mentor and mentee benefit by supporting each other, and sharing expertise and knowledge. We’re proud of the fact that our in-house mentoring program has been given the seal of approval by Gartner CEB, who turned it into a best practice case study for the industry.

Coaching accelerates your success. And at Coca-Cola HBC, our internal coaches offer a unique blend of great coaching skills and exceptional knowledge of our business. By developing trust-based relationships, our coaches enable our people to unlock their potential, achieve more, and make a positive impact every day. 

Our leaders play a key role in enabling all our people to grow as individuals and teams, so we all win together. Find out what they have to say about the importance of developing everyone.




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